Who Oversees Nebraska Unemployment Insurance Benefits?

Nebraska’s unemployment insurance (UI) program is administered by the Nebraska Department of Labor (NDOL), specifically its Unemployment Insurance (UI) division and the Office of Unemployment Insurance. At the state level the Labor Commissioner (head of NDOL) oversees the agency’s operations and enforcement of Nebraska’s Employment Security Law. At the federal level the UI program is part of the joint federal–state system and is subject to oversight and program guidance from the U.S. Department of Labor (Employment and Training Administration) (federal oversight, audits, guidance, and reporting).

How Can I Qualify for Unemployment Benefits in Nebraska?

General eligibility requirements (summary of what NDOL looks for):

  • You must be partially or totally unemployed through no fault of your own (for example, layoffs; separations for misconduct or voluntary quit can affect eligibility — see “What happens if I was fired/quit” below).

  • You must have sufficient past wages in your base period (NDOL cites a minimum earnings threshold; for example NDOL lists $5,297 as the minimum total earnings in the standard/alternate base period used to establish a claim — check your NEworks Claim Summary for your exact figures).

  • You must be able to work, available for work, and actively seeking work unless NDOL has told you otherwise or you’re in an approved reemployment program.

  • You must be legally authorized to work in the U.S. and meet any other state-specific requirements (e.g., required resume in NEworks).

NDOL’s eligibility page explains monetary (wage) requirements, ability/availability and work search requirements, and when alternate base periods are used. If you don’t meet the standard base period earnings, an alternate base period might apply. Always review the Notice you receive from NDOL because eligibility decisions depend on the specific facts of your employment history.

How Much Will I Receive in Unemployment Benefits in Nebraska?

  • Weekly benefit amount (WBA): Nebraska calculates your WBA from your past wages (highest quarter earnings inside the base period). NDOL posts the maximum weekly benefit amount and your personal WBA will be shown in your NEworks Claim Summary and on the official determination notice. For 2025 NDOL lists the maximum weekly benefit at $564. Your actual WBA will be less if your qualifying wages were lower.

  • Duration (how many weeks): NDOL determines the maximum weeks of entitlement based on state law and your wage history (typical maximums are set by state law and can change); check your claim documents for your exact entitlement. NDOL also publishes how long benefits may last under current rules (regular UI vs. special programs).

  • Earnings while claiming: If you earn wages while filing weekly claims, NDOL reduces benefit weeks/pay based on reported earnings. File accurate weekly claims and report all earnings.

What’s the Process for Applying for Unemployment Benefits in Nebraska?

Step-by-step summary (what NDOL tells claimants to do):

  1. File an initial claim online at NEworks: Go to NEworks.nebraska.gov (the NDOL UI filing portal). NDOL requires an online, searchable resume in NEworks as part of eligibility in many cases. If you cannot file online, go to a local Job Center for assistance.

  2. What information you’ll need: Social Security number, driver’s license or state ID (if available), mailing address, contact info, employer names/addresses/dates worked for the base period, gross earnings, and bank information if you want direct deposit. You may be required to upload documents in NEworks. See NDOL’s step-by-step filing instructions and the Handbook for Unemployed Workers PDF for specifics.

  3. Alternate ways / help lines: If you need help filing, NDOL provides phone assistance. The Nebraska Claims Center / UI phone numbers used by NDOL are 402-458-2500 (Claims Center) and there is also a telephone support line often listed as 1-855-995-8863 for filing assistance and automated help. NDOL recommends doing as much as possible online but these numbers are available for help.

  4. Processing time & continuing requirements: NDOL states claims typically take time to process (NDOL notes about 21 days for processing). While your new claim is being processed, continue to file weekly claims for each week you are unemployed so you don’t miss credit for weeks you may later be found eligible for. Read and answer any NDOL requests for information promptly.

  5. Payment setup: You must choose a payment method (direct deposit or debit card) when filing; NDOL does not issue paper checks. Enter accurate bank info to avoid payment delays.

How Can I Manage My Unemployment Benefits in Nebraska?

Primary ways to manage your claim:

  • NEworks portal (Claimant Services): Log into NEworks to view your Claim Summary, see your weekly benefit amount, file weekly certifications (weekly claims), upload documents, change contact/bank info, and review notices. NDOL stresses using NEworks for most tasks.

  • Weekly claims: You must file a weekly claim for each week you want payment or waiting-week credit. The filing window is Sunday–Saturday for the prior week. File on time and accurately report any earnings or work search activities required. NDOL provides step-by-step instructions in NEworks.

  • Payment method & updates: You choose direct deposit or an NDOL debit card. To change bank info or payment method, use NEworks; inaccurate account numbers delay payment. NDOL does not issue paper checks.

  • Reemployment / required activities: NDOL may require registration for reemployment services, job search activities, or participation in assigned programs (NEres). Follow NDOL directions to maintain eligibility.

  • Document uploads / communications: If NDOL requests proof (pay stubs, separation notice, etc.), submit through NEworks or mail/fax as instructed. Monitor mail and NEworks messages for adjudications or requests.

How Can I Appeal a Decision Regarding Nebraska Unemployment Benefits?

Steps and timing:

  1. Notice of determination: If NDOL issues an adverse determination (denial or disqualification), you’ll receive a Notice with appeal instructions. Read the notice carefully for applicable deadlines.

  2. File an appeal to the Nebraska Department of Labor Appeals Tribunal:

    • You generally must file your appeal within 20 calendar days from the date the Notice of Adjudicator’s Determination was mailed (NDOL’s site and appeals pages explain the 20-day requirement and provide claimant appeal forms). While your appeal is pending you should continue filing weekly claims.

  3. Hearing & evidence: After you file an appeal you’ll receive notice of a hearing before the Appeals Tribunal. Be prepared to present documents and witnesses supporting your claim (pay records, separation letters, employer statements). You may represent yourself or have an attorney or representative.

  4. Further appeals: If you disagree with the Appeals Tribunal decision you may be able to take the case to District Court by filing a Petition for Review within 30 days of the tribunal mailing date — this follows Nebraska statutes (NDOL references Neb. Rev. Stat. § 84-917 and § 48-638 for district court review). For legal questions consider contacting an attorney or legal aid.

(Helpful links: NDOL Appeals forms, Appeals Tribunal contact pages and the Claimant Forms page.)

How Can I Report Unemployment Fraud in Nebraska?

If you suspect UI fraud or identity theft (someone filed a claim using your identity):

  • Online fraud form: NDOL maintains an Individual Unemployment Insurance Fraud Report form on its website (submit the form to report suspected fraud).

  • 1099-G identity/1099 fraud: NDOL specifically instructs individuals who received a 1099-G but did not file a claim to contact the dedicated email

Nebraska Unemployment Phone Number and Office Locations

Nebraska Unemployment  Office Nebraska Unemployment Office Locations Nebraska Unemployment Phone Number
Unemployment Office – Alliance, NE 1750 Sweetwater Avenue #13Alliance, NE 69301 308-763-2935
Unemployment Office – Beatrice, NE 2317 North 6th St Suite 3Beatrice, NE 68310-1408 402-223-6060
Unemployment Office – Columbus, NE 3100 23rd Street Suite 22Columbus, NE 68601-4254 402-564-7160
Unemployment Office – Grand Island, NE 203 E Stolley Park Rd Suite AGrand Island, NE 68801 308-385-6300
Unemployment Office – Hastings, NE 2727 West 2nd Street #338Hastings, NE 68901-4663 402-462-1867
Unemployment Office – Kearney, NE 315 60th Street Suite 225Kearney, NE 68845 308 455-3007
Unemployment Office – Lexington, NE 1501 Plum Creek Pkwy #3Lexington, NE 68850-1212 308-324-2064
Unemployment Office – Lincoln, NE 1111 O Street Suite 205Lincoln, NE 68508 402-413-9236
Unemployment Office – Nebraska City, NE 917 Wildwood Lane Suite JNebraska City, NE 68410 402-873-3384
Unemployment Office – Norfolk, NE 105 East Norfolk Ave Suite 120Norfolk, NE 68701 402-370-3430
Unemployment Office – North Platte, NE 600 E. Francis Suite 9North Platte, NE 69101 308-535-8320
Unemployment Office – Omaha, NE 5752 Ames AvenueOmaha, NE 68104 402-444-4700
Unemployment Office – Scottsbluff, NE 505 A Broadway Avenue #300Scottsbluff, NE 69361-2708 308-632-1420
Unemployment Office – Sidney, NE 2246 Jackson StreetSidney, NE 69162 308-254-4429