Who Oversees Alabama Unemployment Insurance Benefits?

The Alabama Department of Labor (ADOL) administers unemployment insurance benefits in Alabama. This state agency is responsible for processing claims, determining eligibility, and distributing benefits to eligible individuals. labor.alabama.gov

How Can I Qualify for Unemployment Benefits in Alabama?

To qualify for unemployment benefits in Alabama, you must meet the following criteria:

  • Employment History: You must have earned sufficient wages during the “base period,” which is typically the first four of the last five completed calendar quarters before filing your claim.
  • Reason for Unemployment: You must be unemployed through no fault of your own. Generally, individuals who are laid off due to lack of work qualify, while those who quit voluntarily or were terminated for cause may not.
  • Ability and Availability to Work: You must be physically able to work, actively seeking employment, and available to accept suitable work.

How Much Will I Receive in Unemployment Benefits in Alabama?

In Alabama, the weekly benefit amount ranges from a minimum of $45 to a maximum of $275. The exact amount you receive depends on your earnings during the base period. To determine your weekly benefit amount, the ADOL calculates your average weekly earnings during the two highest-paid quarters of your base period and divides that figure by 26. labor.alabama.gov
What’s the Process for Applying for Unemployment Benefits in Alabama?

To apply for unemployment benefits in Alabama:

  1. Online Application: Visit the Alabama Department of Labor’s Unemployment Compensation website to file a new claim.
  2. Phone Application: Call the toll-free number 1-866-234-5382 to file a claim over the phone. Be prepared for potential wait times. uiclaimantportal.labor.alabama.gov
  3. Information Required: Have your Social Security number, driver’s license or state ID, details of your most recent employer (name, address, dates of employment), and the reason for your separation from employment.

How Can I Manage My Unemployment Benefits in Alabama?

You can manage your unemployment benefits in Alabama by:

  • Weekly Certifications: Certify your eligibility each week to continue receiving benefits. This can be done online or by phone.
  • Direct Deposit: Set up direct deposit to have your benefits deposited directly into your bank account.
  • Claim Status: Check the status of your claim and benefits through the ADOL’s online portal or by contacting their customer service.

How Can I Appeal a Decision Regarding Alabama Unemployment Benefits?

If you disagree with a decision regarding your unemployment benefits:

  1. File an Appeal: Submit an appeal online or in writing to the Alabama Department of Labor’s Hearings and Appeals Division.
  2. Deadline: Appeals must be filed within 15 days from the date the decision was mailed to you.
  3. Contact Information: For assistance, you can contact the Hearings and Appeals Division at (334) 956-5891. labor.alabama.gov

How Can I Report Unemployment Fraud in Alabama?

To report unemployment fraud in Alabama:

  • Fraud Hotline: Call 1-800-392-8019 to report suspected fraud.
  • Online Reporting: Visit the ADOL’s fraud reporting page to submit a report online. labor.alabama.gov

How Can I Speak to a Representative at Alabama Unemployment Customer Service?

To speak with a customer service representative:

  • Phone: Call 1-866-234-5382 for assistance with unemployment claims.
  • Hours: Customer service is available Monday through Friday, 7 a.m. to 5 p.m. CST. uiclaimantportal.labor.alabama.gov

What Happens if I Was Fired?

If you were fired from your job:

  • Eligibility: You may still qualify for unemployment benefits unless you were terminated for misconduct.
  • Determination: The ADOL will investigate the circumstances of your termination to determine eligibility.

What Happens if I Quit My Job?

If you quit your job:

  • Eligibility: Generally, you are not eligible for unemployment benefits if you voluntarily quit without good cause.
  • Exceptions: If you quit due to unsafe working conditions, a significant change in job duties, or other substantial reasons, you may still qualify.
  • Documentation: It’s important to provide documentation and evidence supporting your reason for quitting when filing your claim.

Alabama Unemployment Phone Number and Office Locations

Alabama Unemployment  Office Alabama Unemployment Office Locations Alabama Unemployment Phone Number
Alabaster Unemployment Office 109 Plaza CircleAlabaster, AL 35007 205-663-2542
Albertville Unemployment Office 5920 U S Highway 431 NorthAlbertville, AL 35950 256-878-3031
Alexander City Unemployment Office 1375 Junior College DriveAlexander City, AL 35010 256-414-6146
Andalusia Unemployment Office 212 South Three Notch StreetAndalusia, AL 36420 334-328-6739
Anniston Unemployment Office 1731 Coleman RoadAnniston, AL 36207 256-832-0147
Athens Unemployment Office 406 South Jefferson StreetAthens, AL 35611 256-230-0880
Bay Minette Unemployment Office 201 Faulkner DriveBay Minette, AL 36507 251-937-4161
Lawson State Community College – Bessemer 1100 Ninth Avenue SWMillsap BldgBessemer, AL 35022 205-929-3501
Birmingham Unemployment Office 3216 4th Avenue SouthBirmingham, AL 35222 205-582-5200
Unemployment Office – Birmingham 2601 Carson RoadBirmingham, AL 35215 205-856-8538
Community College One Stop 3060 Wilson Road SWBirmingham, AL 35221 205-929-6384
Brewton Unemployment Office 1023 Douglas Avenue Suite 314Brewton, AL 36426 251-867-4276
Camden Unemployment Office 223 A ClaiborneCamden, AL 33726 334-382-9428
Alabama Unemployment Office – Cullman 1201 Katherine Street, NWCullman, AL 35055 256-734-5580
Decatur Unemployment Office 1819 Bassett Avenue South EastDecatur, AL 35601 256-355-0142
Demopolis Unemployment Office 1074 Bailey DriveDemopolis, AL 36732 334-289-0202
Dothan Unemployment Office 787 Ross Clark CircleDothan, AL 36303 334-792-2121
Enterprise Unemployment Office 2021 Boll Weevil CircleEnterprise, AL 36330 334-347-0044
Eufaula Unemployment Office 122 Paul Lee ParkwayEufaula, AL 36027 334-687-8251
Fayette Unemployment Office 2631 Temple Avenue NorthRoom 37-BFayette, AL 35555 205-303-6030
Foley Unemployment Office 200 West Michigan AvenueFoley, AL 36535 251-943-1575
Fort Deposit Unemployment Office 11 Milner StreetPublic LibraryFort Deposit, AL 36032 334-404-4400
Fort Payne Unemployment Office 2100 Jordan Road SouthwestFort Payne, AL 35968 256-845-2900
Gadsden Unemployment Office 216 North 5th StreetGadsden, AL 35901 256-546-4667
Greenville Unemployment Office 117 West Commerce StreetGreenville, AL 36037 334-382-3128
Haleyville Unemployment Office 2010 9th Avenue NorthHaleyville, AL 35565 205-486-4154
Hamilton Unemployment Office 1481 Military Street SouthHamilton, AL 35570 205-921-5672
Hayneville Unemployment Office 22 Washington Street NFamily Guidance CenterHayneville, AL 36040 334-548-6307
Alabama Unemployment Office – Huntsville 2535 Sparkman DriveHuntsville, AL 35810 256-851-0537
Jackson Unemployment Office 205 Walker Springs RoadJackson, AL 36545 251-246-2453
Jasper Unemployment Office 2604 Viking DriveJasper, AL 35501 205-221-2576
Livingston Unemployment Office 10 Union DriveUWA Kelly Land HallLivingston, AL 35470 205-652-3836
Luverne Unemployment Office 886 Glenwood RoadLuverne, AL 36049 334-335-2300
Mobile Area Unemployment Office 515 Springhill Plaza CourtMobile, AL 36608 251-461-4146
Monroeville Unemployment Office 2119 Hwy 21 BypassSuite 100Monroeville, AL 36460 251-575-3894
Montgomery Unemployment Office 1060 East South BlvdMontgomery, AL 36116 334-286-1746
Oneonta Unemployment Office 728 2nd Ave. E.Oneonta, AL 35121 205-429-4311
Ozark Unemployment Office 3259 south Hwy 231Ozark, AL 36360 334-443-2000
Pell City Unemployment Office 311 Miles ParkwaySuite 102; PO Box 1045Pell City, AL 35125 205-338-5440
Phenix City Unemployment Office 2602 College DrivePhenix City, AL 36869 334-214-4828
Phil Campbell Unemployment Office 2080 College RoadNW Shoals Community CollegePhil Campbell, AL 35581 256-331-6285
Roanoke Unemployment Office 3928 Hwy 431Roanoke, AL 36274 334-863-8114
Scottsboro Unemployment Office 23123 John T. Reid ParkwayScottsboro, AL 35769 256-574-1720
Selma Unemployment Office 1112 Water AvenueSelma, AL 36703 334-872-0471
Alabama Unemployment Office – Sheffield 500 South Montgomery AvenueSuite 102Sheffield, AL 35660 256-383-5610
Talladega Unemployment Office 1005 South Street EastTalladega, AL 35160 256-521-0500
Troy Unemployment Office 1023 S Brundidge StreetTroy, AL 36081 334-566-3920
Tuscaloosa Area Unemployment Office 202 Skyland DriveTuscaloosa, AL 35405 205-758-7591
Valley Unemployment Office 321 Fob James DriveSouthern Union CollegeValley, AL 36854 334-756-0024
Vernon Unemployment Office 44425 Highway 17Vernon, AL 35592 205-695-6123