Alabama Unemployment Guide
Who Oversees Alabama Unemployment Insurance Benefits?
The Alabama Department of Labor (ADOL) administers unemployment insurance benefits in Alabama. This state agency is responsible for processing claims, determining eligibility, and distributing benefits to eligible individuals. labor.alabama.gov
How Can I Qualify for Unemployment Benefits in Alabama?
To qualify for unemployment benefits in Alabama, you must meet the following criteria:
- Employment History: You must have earned sufficient wages during the “base period,” which is typically the first four of the last five completed calendar quarters before filing your claim.
- Reason for Unemployment: You must be unemployed through no fault of your own. Generally, individuals who are laid off due to lack of work qualify, while those who quit voluntarily or were terminated for cause may not.
- Ability and Availability to Work: You must be physically able to work, actively seeking employment, and available to accept suitable work.
How Much Will I Receive in Unemployment Benefits in Alabama?
In Alabama, the weekly benefit amount ranges from a minimum of $45 to a maximum of $275. The exact amount you receive depends on your earnings during the base period. To determine your weekly benefit amount, the ADOL calculates your average weekly earnings during the two highest-paid quarters of your base period and divides that figure by 26. labor.alabama.gov
What’s the Process for Applying for Unemployment Benefits in Alabama?
To apply for unemployment benefits in Alabama:
- Online Application: Visit the Alabama Department of Labor’s Unemployment Compensation website to file a new claim.
- Phone Application: Call the toll-free number 1-866-234-5382 to file a claim over the phone. Be prepared for potential wait times. uiclaimantportal.labor.alabama.gov
- Information Required: Have your Social Security number, driver’s license or state ID, details of your most recent employer (name, address, dates of employment), and the reason for your separation from employment.
How Can I Manage My Unemployment Benefits in Alabama?
You can manage your unemployment benefits in Alabama by:
- Weekly Certifications: Certify your eligibility each week to continue receiving benefits. This can be done online or by phone.
- Direct Deposit: Set up direct deposit to have your benefits deposited directly into your bank account.
- Claim Status: Check the status of your claim and benefits through the ADOL’s online portal or by contacting their customer service.
How Can I Appeal a Decision Regarding Alabama Unemployment Benefits?
If you disagree with a decision regarding your unemployment benefits:
- File an Appeal: Submit an appeal online or in writing to the Alabama Department of Labor’s Hearings and Appeals Division.
- Deadline: Appeals must be filed within 15 days from the date the decision was mailed to you.
- Contact Information: For assistance, you can contact the Hearings and Appeals Division at (334) 956-5891. labor.alabama.gov
How Can I Report Unemployment Fraud in Alabama?
To report unemployment fraud in Alabama:
- Fraud Hotline: Call 1-800-392-8019 to report suspected fraud.
- Online Reporting: Visit the ADOL’s fraud reporting page to submit a report online. labor.alabama.gov
How Can I Speak to a Representative at Alabama Unemployment Customer Service?
To speak with a customer service representative:
- Phone: Call 1-866-234-5382 for assistance with unemployment claims.
- Hours: Customer service is available Monday through Friday, 7 a.m. to 5 p.m. CST. uiclaimantportal.labor.alabama.gov
What Happens if I Was Fired?
If you were fired from your job:
- Eligibility: You may still qualify for unemployment benefits unless you were terminated for misconduct.
- Determination: The ADOL will investigate the circumstances of your termination to determine eligibility.
What Happens if I Quit My Job?
If you quit your job:
- Eligibility: Generally, you are not eligible for unemployment benefits if you voluntarily quit without good cause.
- Exceptions: If you quit due to unsafe working conditions, a significant change in job duties, or other substantial reasons, you may still qualify.
- Documentation: It’s important to provide documentation and evidence supporting your reason for quitting when filing your claim.
Alabama Unemployment Phone Number and Office Locations
Alabama Unemployment Office | Alabama Unemployment Office Locations | Alabama Unemployment Phone Number |
Alabaster Unemployment Office | 109 Plaza CircleAlabaster, AL 35007 | 205-663-2542 |
Albertville Unemployment Office | 5920 U S Highway 431 NorthAlbertville, AL 35950 | 256-878-3031 |
Alexander City Unemployment Office | 1375 Junior College DriveAlexander City, AL 35010 | 256-414-6146 |
Andalusia Unemployment Office | 212 South Three Notch StreetAndalusia, AL 36420 | 334-328-6739 |
Anniston Unemployment Office | 1731 Coleman RoadAnniston, AL 36207 | 256-832-0147 |
Athens Unemployment Office | 406 South Jefferson StreetAthens, AL 35611 | 256-230-0880 |
Bay Minette Unemployment Office | 201 Faulkner DriveBay Minette, AL 36507 | 251-937-4161 |
Lawson State Community College – Bessemer | 1100 Ninth Avenue SWMillsap BldgBessemer, AL 35022 | 205-929-3501 |
Birmingham Unemployment Office | 3216 4th Avenue SouthBirmingham, AL 35222 | 205-582-5200 |
Unemployment Office – Birmingham | 2601 Carson RoadBirmingham, AL 35215 | 205-856-8538 |
Community College One Stop | 3060 Wilson Road SWBirmingham, AL 35221 | 205-929-6384 |
Brewton Unemployment Office | 1023 Douglas Avenue Suite 314Brewton, AL 36426 | 251-867-4276 |
Camden Unemployment Office | 223 A ClaiborneCamden, AL 33726 | 334-382-9428 |
Alabama Unemployment Office – Cullman | 1201 Katherine Street, NWCullman, AL 35055 | 256-734-5580 |
Decatur Unemployment Office | 1819 Bassett Avenue South EastDecatur, AL 35601 | 256-355-0142 |
Demopolis Unemployment Office | 1074 Bailey DriveDemopolis, AL 36732 | 334-289-0202 |
Dothan Unemployment Office | 787 Ross Clark CircleDothan, AL 36303 | 334-792-2121 |
Enterprise Unemployment Office | 2021 Boll Weevil CircleEnterprise, AL 36330 | 334-347-0044 |
Eufaula Unemployment Office | 122 Paul Lee ParkwayEufaula, AL 36027 | 334-687-8251 |
Fayette Unemployment Office | 2631 Temple Avenue NorthRoom 37-BFayette, AL 35555 | 205-303-6030 |
Foley Unemployment Office | 200 West Michigan AvenueFoley, AL 36535 | 251-943-1575 |
Fort Deposit Unemployment Office | 11 Milner StreetPublic LibraryFort Deposit, AL 36032 | 334-404-4400 |
Fort Payne Unemployment Office | 2100 Jordan Road SouthwestFort Payne, AL 35968 | 256-845-2900 |
Gadsden Unemployment Office | 216 North 5th StreetGadsden, AL 35901 | 256-546-4667 |
Greenville Unemployment Office | 117 West Commerce StreetGreenville, AL 36037 | 334-382-3128 |
Haleyville Unemployment Office | 2010 9th Avenue NorthHaleyville, AL 35565 | 205-486-4154 |
Hamilton Unemployment Office | 1481 Military Street SouthHamilton, AL 35570 | 205-921-5672 |
Hayneville Unemployment Office | 22 Washington Street NFamily Guidance CenterHayneville, AL 36040 | 334-548-6307 |
Alabama Unemployment Office – Huntsville | 2535 Sparkman DriveHuntsville, AL 35810 | 256-851-0537 |
Jackson Unemployment Office | 205 Walker Springs RoadJackson, AL 36545 | 251-246-2453 |
Jasper Unemployment Office | 2604 Viking DriveJasper, AL 35501 | 205-221-2576 |
Livingston Unemployment Office | 10 Union DriveUWA Kelly Land HallLivingston, AL 35470 | 205-652-3836 |
Luverne Unemployment Office | 886 Glenwood RoadLuverne, AL 36049 | 334-335-2300 |
Mobile Area Unemployment Office | 515 Springhill Plaza CourtMobile, AL 36608 | 251-461-4146 |
Monroeville Unemployment Office | 2119 Hwy 21 BypassSuite 100Monroeville, AL 36460 | 251-575-3894 |
Montgomery Unemployment Office | 1060 East South BlvdMontgomery, AL 36116 | 334-286-1746 |
Oneonta Unemployment Office | 728 2nd Ave. E.Oneonta, AL 35121 | 205-429-4311 |
Ozark Unemployment Office | 3259 south Hwy 231Ozark, AL 36360 | 334-443-2000 |
Pell City Unemployment Office | 311 Miles ParkwaySuite 102; PO Box 1045Pell City, AL 35125 | 205-338-5440 |
Phenix City Unemployment Office | 2602 College DrivePhenix City, AL 36869 | 334-214-4828 |
Phil Campbell Unemployment Office | 2080 College RoadNW Shoals Community CollegePhil Campbell, AL 35581 | 256-331-6285 |
Roanoke Unemployment Office | 3928 Hwy 431Roanoke, AL 36274 | 334-863-8114 |
Scottsboro Unemployment Office | 23123 John T. Reid ParkwayScottsboro, AL 35769 | 256-574-1720 |
Selma Unemployment Office | 1112 Water AvenueSelma, AL 36703 | 334-872-0471 |
Alabama Unemployment Office – Sheffield | 500 South Montgomery AvenueSuite 102Sheffield, AL 35660 | 256-383-5610 |
Talladega Unemployment Office | 1005 South Street EastTalladega, AL 35160 | 256-521-0500 |
Troy Unemployment Office | 1023 S Brundidge StreetTroy, AL 36081 | 334-566-3920 |
Tuscaloosa Area Unemployment Office | 202 Skyland DriveTuscaloosa, AL 35405 | 205-758-7591 |
Valley Unemployment Office | 321 Fob James DriveSouthern Union CollegeValley, AL 36854 | 334-756-0024 |
Vernon Unemployment Office | 44425 Highway 17Vernon, AL 35592 | 205-695-6123 |