Who Oversees Connecticut Unemployment Insurance Benefits?

The Connecticut Department of Labor (CTDOL) is responsible for administering unemployment insurance benefits in Connecticut. They oversee the entire process, including determining eligibility, processing claims, and ensuring compliance with state unemployment laws. The CTDOL provides resources and assistance to individuals seeking unemployment benefits. portal.ct.gov
How Can I Qualify for Unemployment Benefits in Connecticut?

To qualify for unemployment benefits in Connecticut, you must meet the following criteria:

  • Earnings: You must have earned sufficient wages during a specific period, typically the first four of the last five completed calendar quarters before filing your claim. If you did not earn enough wages, you will not be eligible for benefits. portal.ct.gov
  • Employment Status: You must be totally or partially unemployed through no fault of your own. If you were fired for misconduct or voluntarily quit without good cause, you may not be eligible for benefits. portal.ct.gov
  • Availability and Ability to Work: You must be physically and mentally able to work, available for work, and actively seeking employment. This includes being ready to accept suitable job offers and engaging in a reasonable job search. portal.ct.gov

How Much Will I Receive in Unemployment Benefits in Connecticut?

Your weekly benefit amount is determined by averaging your wages from the two highest-earning quarters in your base period and dividing that number by 26, up to a maximum of $721 per week as of 2024. The base period is typically the first four of the last five completed calendar quarters before filing your claim. The exact amount you receive will depend on your individual earnings history. portal.ct.gov

What’s the Process for Applying for Unemployment Benefits in Connecticut?

  1. Gather Necessary Information: Collect your Social Security number, driver’s license or state ID, employment history for the past 18 months, and details about your recent employers.
  2. File a Claim: Apply online through the ReEmployCT portal or by phone. The online system allows for prompt receipt by the CTDOL. ctdol.state.ct.us
  3. Certify Weekly: After filing, you must certify weekly to continue receiving benefits, reporting any earnings or job offers. This can be done through the ReEmployCT portal.
  4. Attend Required Appointments: You may be required to attend workshops or meetings at local American Job Centers to assist in your job search.

How Can I Manage My Unemployment Benefits in Connecticut?

You can manage your unemployment benefits through the ReEmployCT portal, where you can file claims, certify weekly, and update personal information. The portal also provides access to job search resources and allows you to track your benefit payments. portal.ct.gov

How Can I Appeal a Decision Regarding Connecticut Unemployment Benefits?

If you disagree with a decision regarding your unemployment benefits:

  1. File an Appeal: Submit an appeal within 21 calendar days from the date of the decision. You can file through the ReEmployCT portal, in person at any American Job Center, or by mail. ctdol.state.ct.us
  2. Prepare for the Hearing: Gather all relevant documents and evidence to support your case. This may include pay stubs, correspondence with your employer, and any other pertinent information.
  3. Attend the Hearing: Participate in the hearing as scheduled. A referee will review the evidence and make a decision. You will receive a written notice of the decision.
  4. Further Appeals: If you disagree with the referee’s decision, you can appeal to the Board of Review within 21 days. And, if you disagree with the Board’s decision, you can appeal to the Connecticut Superior Court within 21 days. nolo.com

How Can I Report Unemployment Fraud in Connecticut?

To report unemployment fraud in Connecticut, contact the CTDOL’s Fraud Hotline at 1-800-842-5280. You can also report fraud online through the CTDOL website. Reporting fraud helps maintain the integrity of the unemployment insurance system. portal.ct.gov

How Can I Speak to a Representative at Connecticut Unemployment Customer Service?

You can reach the CTDOL’s Customer Service by calling 860-263-6000 or 1-800-956-3294. Customer service representatives can assist with questions about your claim, eligibility, and the application process. portal.ct.gov
What Happens if I Was Fired?

If you were fired, you may still be eligible for unemployment benefits unless the termination was due to misconduct. The CTDOL will review the circumstances of your dismissal to determine eligibility. If you were fired for misconduct, you may be disqualified from receiving benefits. portal.ct.gov

What Happens if I Quit My Job?

If you voluntarily quit your job, you may be ineligible for unemployment benefits unless you can show good cause for quitting, such as unsafe working conditions or a significant change in job duties. The CTDOL will assess the reasons for your resignation to determine eligibility. If you quit without good cause, you may be disqualified from receiving benefits. portal.ct.gov

Connecticut Unemployment Phone Number and Office Locations

Connecticut Unemployment  Office Connecticut Unemployment Office Locations Connecticut Unemployment Phone Number
Hartford CT American Jobs Center 3580 Main StreetHartford, CT 06120 860-256-3700
Unemployment Office – Manchester 893 Main StManchester, CT 06040 860-643-2222
Unemployment Office – Meriden 87 West Main StreetMeriden, CT 06451 203-238-3688
Unemployment Office – Middletown 272 South Main StreetMiddletown, CT 06457 860-347-7691
Unemployment Office – New Britain 260-270 Lafayette StreetNew Britain, CT 06053 860-899-3500
Unemployment Office – New Haven 560 Ella T Grasso Blvd #3New Haven, CT 06519 203-624-1493
Unemployment Office – Stamford 141 Franklin Street2nd Floor Suite 211Stamford, CT 06901 203-353-1702
Unemployment Office-Torrington 59 Field St.Torrington, CT 06790 860-496-3500
Unemployment Office – Montville 601 Norwich New London Trnpk #1Uncasville, CT 06382 860-848-5240
Unemployment Office – Waterbury 249 Thomaston AvenueWaterbury, CT 06702 203-437-3380
Unemployment Office – East 1320 Main StreetWillimantic, CT 06226 860-450-7603