Who Oversees Florida Unemployment Insurance Benefits?

In Florida, the Department of Economic Opportunity (DEO) administers the Reemployment Assistance (RA) program, which provides unemployment benefits to eligible individuals. The DEO oversees the application process, determines eligibility, and manages benefit payments.

How Can I Qualify for Unemployment Benefits in Florida?

To qualify for unemployment benefits in Florida, you must meet the following criteria:

  • Loss of Employment: You must have lost your job through no fault of your own. If you were fired for misconduct or voluntarily quit without good cause, you may not qualify. floridajobs.org
  • Earnings Requirement: You must have earned at least $3,400 in the base period, which is the first four complete quarters beginning 18 months prior to your claim. stateofflorida.com
  • Ability and Availability to Work: You must be able to work, available for work, and actively seeking employment.

How Much Will I Receive in Unemployment Benefits in Florida?

The weekly benefit amount is determined by your earnings during the highest-earning quarter of your base period. In Florida, the weekly benefit amount is 1/26th of the high quarter wages, with a minimum of $32 and a maximum of $275. The maximum benefit amount you can receive is capped based on the state’s unemployment rate at the time of your claim. For example, if the unemployment rate is 5% or less, you may receive benefits for up to 12 weeks, totaling a maximum of $3,300. floridarevenue.com
What’s the Process for Applying for Unemployment Benefits in Florida?

To apply for unemployment benefits in Florida:

  1. Gather Necessary Information: Have your Social Security number, driver’s license or state ID, employment history for the past 18 months, and the reason for your job separation ready.
  2. File a Claim: Submit your application online through the CONNECT system on the DEO’s website. You can also file by phone or in person at a local CareerSource Florida center.
  3. Certify for Benefits: After filing, you must certify for benefits every two weeks, reporting any earnings and job search activities.

How Can I Manage My Unemployment Benefits in Florida?

You can manage your unemployment benefits through the CONNECT system, where you can:

  • Certify for Benefits: Submit your biweekly claims.
  • Update Personal Information: Change your address, phone number, or direct deposit details.
  • Check Payment Status: View payment history and upcoming payments.

How Can I Appeal a Decision Regarding Florida Unemployment Benefits?

If you disagree with a decision regarding your unemployment benefits:

  1. File an Appeal: Complete a Notice of Appeal and mail it to the Office of Appeals at PO Box 5250, Tallahassee, FL 32314-5250. floridajobs.org
  2. Attend a Hearing: An appeals referee will schedule a hearing where you can present your case.
  3. Receive a Decision: After the hearing, a written decision will be mailed to you.

How Can I Report Unemployment Fraud in Florida?

To report unemployment fraud in Florida:

  • Claimant Fraud: Call 1-800-342-9909.
  • Employer Fraud: Call 1-800-352-9273.

Reporting fraud helps maintain the integrity of the unemployment system. dol.gov
How Can I Speak to a Representative at Florida Unemployment Customer Service?

To speak with a customer service representative:

  • Call: 1-800-204-2418.
  • Hours: Monday through Friday, 8:00 AM to 5:00 PM Eastern Time.

Be prepared for wait times, especially during peak periods.

What Happens if I Was Fired?

If you were fired, your eligibility for unemployment benefits depends on the reason for your termination:

  • For Misconduct: If you were fired for misconduct, you may not qualify for Reemployment Assistance. floridajobs.org
  • For Other Reasons: If you were fired for reasons other than misconduct, you may still be eligible for benefits.

What Happens if I Quit My Job?

If you voluntarily quit your job, you may not qualify for unemployment benefits unless you can show good cause for quitting, such as:

  • Unsafe Working Conditions: If your workplace was unsafe.
  • Health Reasons: If you had a health condition that prevented you from working.
  • Harassment: If you were subjected to harassment that made it intolerable to continue working.

Each case is evaluated individually, and you must provide evidence to support your claim.

Florida Unemployment Phone Number and Office Locations

Florida Unemployment  Office Florida Unemployment Office Locations Florida Unemployment Phone Number
Unemployment Office Gulf Coast 1 Bay AvenueApalachicola, FL 32320 850-653-4981
Unemployment Office Heartland 2160 Northeast Roan AvenueArcadia, FL 34266 863-993-1008
Unemployment Office Palm Beach County 1085 South Main StreetBelle Glade, FL 33430-7106 561-829-2040
Unemployment Office Chipola 17336 Main Street NorthBlountstown, FL 32424 850-674-5088
Unemployment Office SuncoastC 1112 Manatee Avenue, EastBradenton, FL 34208 941-893-3408
Unemployment Office Pasco Hernando 16336 Cortez BlvdBrooksville, FL 34601 352-251-7166
Unemployment Office Escarosa 7995 North Century BoulevardCentury, FL 32535 850-256-6259
Unemployment Office Citrus Levy Marion 2175 NW 11th DriveChiefland, FL 32626 352-493-6813
Unemployment Office Chipola 757 Hoyt StreetChipley, FL 32428 850-845-0733
Unemployment Office Pinellas 2312 Gulf-to-Bay BoulevardClearwater, FL 33765 727-524-4344
Unemployment Office Pinellas 13805 58th Street NorthSuite 1-401Clearwater, FL 33760 727-524-4344
Unemployment Office Southwest Florida 215 B South Francisco StreetClewiston, FL 33440 863-983-6138
Unemployment Office Broward 4941 Coconut Creek ParkwayCoconut Creek, FL 33063 954-969-3541
Unemployment Office South Florida Open Arms Community Center Corp5556 SW 8th StreetCoral Gables, FL 33144 305-263-3259
Unemployment Office Capital Region 3278 Crawfordville Highway, Suite GCrawfordville, FL 32327 850-926-0980
Unemployment Office Pasco Hernando 15000 Citrus Country DriveSuite 303Dade City, FL 33523 352-251-7166
Unemployment Office Flagler Volusia 359 Bill France BoulevardDaytona Beach, FL 32114 386-323-7001
Unemployment Office Okaloosa Walton Emerald Coast Technical College761 North 20th StreetDefuniak Springs, FL 32433 850-520-5990
Unemployment Office Northeast Florida 1845 Town Center BoulevardSuite 150Fleming Island, FL 32003 904-356-5627
Unemployment Office South Florida 35801 SW 186th AvenueFlorida City, FL 33034 305-245-7738
Unemployment Office Southwest Florida 6800 Shoppes at Plantation DriveSuite 170Fort Myers, FL 33912 239-931-8200
Unemployment Office Research Coast 2102 Avenue Q, Room 16Fort Pierce, FL 34950 866-482-4473
Unemployment Office Okaloosa Walton 409 N.E. Racetrack RoadFt. Walton Beach, FL 32547-2503 850-833-7587
Unemployment Office South Florida 240 East 1st Avenue, Suite 222Hialeah, FL 33010 305-883-8070
Unemployment Office Broward 7550 Davie Road ExtensionHollywood, FL 33024 954-967-1010
Unemployment Office South Florida Miami Dade Public Library700 North Homestead BlvdHomestead, FL 33030 305-246-0168
Unemployment Office Southwest Florida 750  South 5th StreetImmokalee, FL 34142 239-658-3300
Unemployment Office Northeast Florida 5000 Norwood AvenueSuite 2Jacksonville, FL 32208 904-356-5627
Unemployment Office Northeast Florida 11160 Beach BlvdSuite 111Jacksonville, FL 32246 904-356-5627
Unemployment Office South Florida 103400 Overseas HighwaySuite 239Key Largo, FL 33037 305-853-3540
Unemployment Office South Florida 1111 12th StreetSuite 307 and 308Key West, FL 33040 305-292-6762
Unemployment Office Central Florida 1800 Denn John LaneCIT Building, Suite 300Kissimmee, FL 34744 407-705-1555
Unemployment Office Southwest Florida 921 Anvil WayLabelle, FL 33935 863-675-1412
Unemployment Office Florida Crown 1389 U.S. Highway 90 WestSuite 170Lake City, FL 32055 386-755-9026
Unemployment Office Polk 309 North Ingraham AvenueLakeland, FL 33801 863-508-1100
Unemployment Office Citrus Levy Marion 683 South Adolph PointLecanto, FL 34461 352-249-3278
Unemployment Office Central Florida 9909 US Hwy 441, Bld M29Leesburg, FL 34788-8751 352-360-6280
Unemployment Office North Florida 1558 Ohio Avenue SouthLive Oak, FL 32064 850-973-9675
Unemployment Office Northeast Florida 1184 South 6th StreetMacclenny, FL 32063 904-356-5627
Unemployment Office North Florida 705 East Base StreetMadison, FL 32340 850-973-9675
Unemployment Office Chipola 4636 Highway 90 East, Suite EMarianna, FL 32446 850-633-4419
Unemployment Office South Florida 18901 South West Avenue, Suite 218Miami, FL 33157 305-252-4440
Unemployment Office South Florida Kendale Lakes Branch Library15205 S.W. 88th StreetMiami, FL 33196 305-388-0326
Unemployment Office South Florida 5040 NW 7th Street,Suite 200Miami, FL 33126 305-442-6900
Unemployment Office South Florida Florida Education Institute, Inc5818 SW 8th StreetMiami, FL 33144 305-263-9990
Unemployment Office South Florida United Way Center for Financial Stability11500 NW 12th AvenueMiami, FL 33168 305-688-3551
Unemployment Office South Florida Miami Dade Public Library9445 Coral WayMiami, FL 33165 305-553-1134
Unemployment Office South Florida 1398 SW 1st StreetMiami, FL 33135 305-643-8574
Unemployment Office South Florida 325 NW 62nd StreetMiami, FL 33150 305-795-2058
Unemployment Office South Florida 7900 NW 27th Ave, Suite 200Miami, FL 33147 305-693-2060
Unemployment Office South Florida Trinity Church17801 Northwest 2nd AvenueMiami, FL 33169 305-749-0190
Unemployment Office South Florida 1550 Northwest 3rd AvenueBuilding CMiami, FL 33136 305-571-2001
Unemployment Office South Florida Adults Mankind Organization, Inc1619 SW 107th AvenueMiami, FL 33165 305-551-0090
Unemployment Office South Florida 1603 NW 7th Ave.Miami, FL 33136 305-341-0150
Unemployment Office South Florida 325 NW 62 StreetMiami, FL 33150 305-795-2058
Unemployment Office South Florida 1603 NW 7th AvenueMiami, FL 33136 305-929-1540
Unemployment Office South Florida 351 NW 5th StreetMiami, FL 33128 305-929-1540
Unemployment Office South Florida Miami Dade Public Library227 22nd StreetMiami Beach, FL 33139 305-535-4219
Unemployment Office South Florida 4888 NW 183rd StreetSuite 201-206Miami Gardens, FL 33055 305-620-8012
Unemployment Office South Florida 16401 Donner Hall Building, Suite 107Miami Gardens, FL 33054 305-474-6800
Unemployment Office South Florida 15800 NW 42nd AveMiami Gardens, FL 33150 305-929-1540
Unemployment Office South Florida 15800 NW 42nd AveMiami Gardens, FL 33150 305-929-1540
Unemployment Office South Florida 2455 NW 183rd StreetMiami Dade Public LibraryMiami Gardens, FL 33056 305-625-6424
Unemployment Office Escarosa 5723 Highway 90Milton, FL 32583 850-983-5325
Unemployment Office Southwest Florida 3050 Horseshoe Drive NorthBuilding A, Suite 110Naples, FL 34104 239-436-4301
Unemployment Office Pasco Hernando 4440 Grand BoulevardTrouble Creek SquareNew Port Richey, FL 34652 352-251-7166
Unemployment Office South Florida 13390 West Dixie HighwayNorth Miami, FL 33137 305-573-4871
Unemployment Office South Florida 801 NE 167 StreetNorth Miami Beach, FL 33162 305-654-7175
Unemployment Office Broward 2610 West Oakland Park BoulevardOakland Park, FL 33311-1347 954-677-5555
Unemployment Office Citrus Levy Marion 2703 NE 14th StreetOcala, FL 34470 352-840-5700
Career Source Central Florida 9401 West Colonial Drive, Suite 403West Oaks MallOcoee, FL 34761 407-531-1223
Unemployment Office Central Florida 9401 West Colonial DriveSuite 403Ocoee, FL 34761 407-531-1222
Unemployment Office Heartland 207 SW Park StreetOkeechobee, FL 34972-4160 863-610-6000
Unemployment Office Florida Crown 25811 SE Highway 19Old Town, FL 32680 352-542-0330
Unemployment Office South Florida 780 Fisherman StreetSuite 110Opa Locka, FL 33054 305-953-3407
Unemployment Office Flagler Volusia Orange City Market Plaza846 Saxon BoulevardOrange City, FL 32763 386-561-9550
Unemployment Office Central Florida 5784 Semoran BoulevardOrlando, FL 32822 407-531-1227
Unemployment Office Northeast Florida Palatka Mall400 North State Road 19Palatka, FL 32177 386-530-7089
Unemployment Office Brevard 5275 Babcock Street NortheastSuite 8BPalm Bay, FL 32905 321-504-7600
Unemployment Office Flagler Volusia 20 Airport Road, Suite EPalm Coast, FL 32164 386-586-5169
Unemployment Office Gulf Coast 625 Highway 231Mariner PlazaPanama City, FL 32405 850-872-4340
Unemployment Office Escarosa 6913 North 9th AvenuePensacola, FL 32504 850-607-8700
Unemployment Office Tampa Bay 307 North Michigan AvePlant City, FL 33563 813-930-7400
Unemployment Office Southwest Florida 3745 Tamiami TrailPort Charlotte, FL 33952 941-235-5900
Unemployment Office Research Coast 584 Northwest University BoulevardSuite 300Port St. Lucie, FL 34986 866-482-4473
Unemployment Office Capital Region 1140 W. Clark StreetQuincy, FL 32351 850-875-4040
Unemployment Office Brevard 295 Barnes BoulevardRockledge, FL 32955-5325 321-504-7600
Unemployment Office Tampa Bay 201 14th Avenue SERuskin, FL 33570 813-419-5300
Unemployment Office Central Florida 1209 West Airport BoulevardSanford, FL 32773 407-531-1222
Unemployment Office Suncoast 3660 N. Washington Blvd.Sarasota, FL 34234 941-358-4200
Unemployment Office Heartland 5901 US Highway 27 SouthSuite 1Sebring, FL 33870-2117 863-385-3672
Unemployment Office Northeast Florida 525 State Road 16Suite 109St. Augustine, FL 32084-3840 904-356-5627
Unemployment Office Pinellas 3420 8th Avenue SouthSt. Petersburg, FL 33711 727-524-4344
Unemployment Office North Central Florida 101 East Call StreetStarke, FL 32091 904-964-8092
Unemployment Office Research Coast 710 Southeast Central ParkwayStuart, FL 34994 866-482-4473
Unemployment Office Capital Region 2601 Blair Stone RoadBuilding C, Suite 200Tallahassee, FL 32301 850-922-0023
Unemployment Office Tampa Bay 9350 Bay Plaza Boulevard, Suite 121Tampa, FL 33619 813-930-7832
Unemployment Office Tampa Bay 9215 North Florida Ave.Suite 101Tampa, FL 33613 813-930-7400
Unemployment Office Tampa Bay 2605 N.  43rd StreetTampa, FL 33605 813-419-5311
Unemployment Office Pinellas St. Petersburg College Campus682 East Klosterman RoadTarpon Springs, FL 34689 727-524-4344
Unemployment Office Brevard 3880 South Washington AvenueSuite 214Titusville, FL 32780 321-504-7600
Unemployment Office Research Coast 1880 82nd AvenueSuite 101,102,103Vero Beach, FL 32966 866-482-4473
Unemployment Office Heartland 324 6th Avenue, NorthWauchula, FL 33873-2320 863-773-3474
Unemployment Office Palm Beach County 3400 Belvedere RoadWest Palm Beach, FL 33406 561-340-1060
Unemployment Office Polk 500 E. Lake Howard DriveWinter Haven, FL 33881-3135 863-508-1100
Unemployment Office Northeast Florida 96042 Lofton Square CourtYulee, FL 32097 904-432-0009