Who Oversees Indiana Unemployment Insurance Benefits?

The Indiana Department of Workforce Development (DWD) is responsible for administering the state’s Unemployment Insurance (UI) program. This program provides financial assistance to individuals who are unemployed through no fault of their own. The DWD manages the application process, eligibility determinations, benefit disbursements, and appeals related to unemployment benefits.

Indiana Government

How Can I Qualify for Unemployment Benefits in Indiana?

To qualify for unemployment benefits in Indiana, you must meet the following criteria:

  1. Monetary Eligibility: You must have earned sufficient wages during your base period, which is the first four of the last five completed calendar quarters before you file your claim. Specifically:

    • Total base period wages must be at least 1.5 times your highest quarter wages.
    • You must have earned at least $4,200 during the base period.
    • At least $2,500 of those wages must have been earned in the last six months of the base period. Indiana Government
  2. Reason for Unemployment: You must be unemployed through no fault of your own. This includes situations such as layoffs or business closures. If you quit voluntarily without good, work-related reasons or were discharged for just cause (e.g., policy violations, absenteeism), you may not be eligible.

    Indiana Government

  3. Ability and Availability to Work: You must be physically and mentally able to work, available for full-time work, and actively seeking employment.

    Indiana Government

How Much Will I Receive in Unemployment Benefits in Indiana?

Your weekly benefit amount (WBA) in Indiana is calculated as approximately 47% of your average weekly wage during the base period. The WBA is subject to a minimum of $50 and a maximum of $390 per week. You may receive benefits for up to 26 weeks within a benefit year.

Indiana Government

What’s the Process for Applying for Unemployment Benefits in Indiana?

To apply for unemployment benefits in Indiana:

  1. File an Initial Claim: Visit the DWD’s Uplink Claimant Self-Service system at www.in.gov/dwd/indiana-unemployment/ to file your claim online. You’ll need to provide personal information, employment history, and the reason for unemployment.

  2. Register for Work: Within 10 days of filing your claim, register with Indiana Career Connect (www.indianacareerconnect.com). This involves creating a resume and making it available for employers to view.

    Indiana Government

  3. Waiting Period: Indiana requires a one-week waiting period after you file your initial claim. You will not receive benefits for this week, but you must still submit a weekly voucher for it.

    Indiana Government

  4. Weekly Vouchers: To continue receiving benefits, file a weekly voucher through the Uplink system. This confirms your continued eligibility and reports any earnings or job offers.

How Can I Manage My Unemployment Benefits in Indiana?

Managing your unemployment benefits involves regularly accessing your account and fulfilling ongoing requirements:

  • Uplink Claimant Self-Service: Use this online portal to file weekly vouchers, update personal information, and monitor benefit payments.

  • Work Search Requirements: You are required to actively seek full-time employment and report at least three work search activities each week when filing your weekly voucher.

    Indiana Government

  • Maintain Records: Keep detailed records of your job search activities, including employer contacts and application dates, as you may be asked to provide this information.

How Can I Appeal a Decision Regarding Indiana Unemployment Benefits?

If you disagree with a determination regarding your unemployment benefits:

  1. File an Appeal: Submit a written appeal within 10 days of the mailing date of the Determination of Eligibility. Include your name, Social Security number, contact information, and reasons for the appeal. Appeals can be filed by:

    • Mail: Send to 10 North Senate Avenue, Indianapolis, IN 46204.
    • Fax: (317) 233-6888.
    • In Person: Deliver to the Department at 10 N. Senate Ave., Indianapolis, IN 46204. Indiana Government
  2. Prepare for the Hearing: After filing, you’ll receive a Notice of Hearing with the date and time. Gather all relevant documents and evidence to support your case.

  3. Attend the Hearing: Participate in the hearing, which may be conducted by phone or in person, to present your case.

How Can I Report Unemployment Fraud in Indiana?

To report suspected unemployment fraud in Indiana:

Fraud includes activities such as collecting benefits while employed, failing to report earnings, or providing false information on a benefits application.

How Can I Speak to a Representative at Indiana Unemployment Customer Service?

To contact the Indiana Department of Workforce Development (DWD) regarding unemployment insurance:

  • Phone: Call the Unemployment Insurance (UI) Division at 1-800-891-6499.

  • Email: Send inquiries to [email protected]. Include your last name, the last four digits of your Social Security number, and your zip code to assist in identifying your claim.

    Indiana Government

  • In Person: Visit a local WorkOne office for assistance. Find the nearest location and its hours at WorkOne Locations.

What Happens if I Was Fired?

If you were terminated from your job in Indiana, your eligibility for unemployment benefits depends on the circumstances:

  • Discharge for Just Cause: If you were fired due to misconduct, such as violating company policies or excessive absenteeism, you may be disqualified from receiving benefits.

  • Discharge Without Just Cause: If you were terminated for reasons not related to misconduct (e.g., lack of work, company downsizing), you are typically eligible for benefits.

The DWD will review the details of your separation to determine eligibility. It’s important to provide accurate and thorough information during the application process.

What Happens if I Quit My Job?

Voluntarily leaving your job can affect your eligibility for unemployment benefits in Indiana:

  • Good, Work-Related Reasons: If you quit due to unsafe working conditions, significant changes in employment terms, or other substantial work-related reasons, you may still qualify for benefits.

  • Personal Reasons: Leaving a job for personal reasons, such as dissatisfaction or relocation without a work-related cause, generally disqualifies you from receiving benefits.

The DWD evaluates claims on a case-by-case basis, considering the specific reasons and circumstances surrounding your departure.

For detailed information on eligibility criteria and the application process, refer to the Indiana Unemployment Insurance Claimant Handbook.

Indiana  Unemployment Phone Number and Office Locations

Indiana  Unemployment  Office Indiana  Unemployment Office Locations Indiana  Unemployment Phone Number
Unemployment Office – Anderson 140 E. 53rd StreetAnderson, IN 46013 765-642-4981
Unemployment Office – Steuben County 907 S. Wayne Street Ste 200Angola, IN 46703 260-624-2004
Unemployment Office – DeKalb County 936 W 15th Street Suite 100Auburn, IN 46706-2031 260-925-0124
Unemployment Office – Bedford 2405 Mitchell RoadBedford, IN 47421-3861 812-279-4400
Unemployment Office – Bloomington 1531 S Curry Pike Suite 200Bloomington, IN 47403 812-331-6000
Unemployment Office – Wells County 360 N Main Street Suite BBluffton, IN 46714 260-824-0855
Brazil Unemployment Office 921 W National AvenueBrazil, IN 47834 812-448-2636
Clinton Unemployment Office 306 South Main StreetClinton, IN 47842 765-832-3523
Unemployment Office – Whitley County 480 W Plaza DriveColumbia City, IN 46725 260-248-8611
Unemployment Office – Columbus 4555 Central AvenueSuite 1300Columbus, IN 47203 812-376-3351
Fayette County Unemployment Office 715 W. 21st StreetConnersville, IN 47331 765-825-8581
Corydon Unemployment Office 101 West Highway 62orydon, IN 47112 812-620-6892
Crawfordsville Unemployment Office 2985 Industrial BlvdCrawfordsville, IN 47933 765-362-3790
Unemployment Office – Adams County 313 W Jefferson  Street #303Decatur, IN 46733 260-724-4963
Elkhart County Unemployment Office 430 Waterfall DriveElkhart, IN 46516-3696 574-295-0105
English Unemployment Office 743 E. State Rd. 64Government Annex CenterEnglish, IN 47118 812-620-6892
Unemployment Office – Evansville 4600 Washington AveWashington Plaza Suite 113Evansville, IN 47714 812-424-4473
Unemployment Office – Allen County 201 East Rudisill Blvd #102Fort Wayne, IN 46806-1756 260-745-3555
Franklin Unemployment Office 97 Umbarger LaneFranklin, IN 46131-1665 317-736-5531
Gary – Unemployment Office 504 Broadway 4th FloorGary, IN 46402 219-981-4100
Greencastle Unemployment Office 1007 Mill Pond Lane Suite AGreencastle, IN 46135 765-653-2421
Greenfield Unemployment Office 836 South State StreetGreenfield, IN 46140 317-462-7711
Unemployment Office – Greensburg 422 E Central AveGreensburg, IN 47240 812-663-8597
Hammond Unemployment Office 200 Russell StreetHammond, IN 46320 219-933-8332
Unemployment Office – Huntington County 2201 N. Jefferson StreetHuntington, IN 46750 260-356-2858
Unemployment Office Indianapolis 4410 N Shadeland AvenueIndianapolis, IN 46226 317-798-0335
Jasper Unemployment Office 850 College AvenueJasper, IN 47546 812-634-1599
Jeffersonville Unemployment Office 501 E. Court Ave Room #316Jeffersonville, IN 47130 812-620-6780
Unemployment Office – Noble County 1607 Dowling StreetSuite B3 Impact InstituteKendallville, IN 46755 260-599-1000
Knox Unemployment Office 1913 S Heaton Suite BKnox, IN 46534 574-772-6882
Unemployment Office – Kokomo 700 East Firmin St Suite 150Kokomo, IN 46902 765-450-3019
Unemployment Office – Lafayette 820 Park East BlvdLafayette, IN 47905 765-474-5411
Unemployment Office – LaGrange County 848 North Detroit StreetLagrange, IN 46761 260-499-4835
LaPorte Unemployment Office 300 Legacy Plaza WestLaporte, IN 46350-5276 219-362-2175
Unemployment Office – Lawrenceburg 500 Industrial Drive #1305Lawrenceburg, IN 47025 812-537-1117
Unemployment Office Boone County 358 N. Mount Zion Rd.Lebanon, IN 46050 765-482-0160
Unemployment Office – Linton 1600 A Street NE Suite 4Linton, IN 47441-0069 812-847-4479
Logansport Unemployment Office 1 Ivy Tech Way Suite BLogansport, IN 46947 574-722-6652
Unemployment Office Martin County 504 Park St.Loogootee, IN 47553 812-295-2722
Unemployment Office – Madison 100 E Second St. Suite FMadison, IN 47250-1078 812-265-3734
Unemployment Office – Grant County 850 N. Miller AvenueMarion, IN 46952 765-668-8911
Michigan City Unemployment Office 301 E 8th Street Suite 120Michigan City, IN 46360 219-809-0575
Monticello Unemployment Office 1017 O’Conner BlvdMonticello, IN 47960 574-583-4128
Morocco Unemployment Office 4117 South 240 WestMorocco, IN 47963 219-285-6805
Unemployment Office – Muncie 3301 W. Purdue AvenueMuncie, IN 47304 765-289-1861
Unemployment Office Brown County 246 East Main StreetNashville, IN 47448 812-988-6968
Unemployment Office New Albany 2125 State St Suite 16New Albany, IN 47150 812-948-6102
Henry County Unemployment Office 376 South 15th StreetNew Castle, IN 47362-4206 765-529-3010
Unemployment Office Affiliate Noblesville 300 N. 17th StreetNoblesville, IN 46060 317-841-8194
Unemployment Office – North Vernon 1200 West O & M AvenueNorth Vernon, IN 47265 812-346-6030
Unemployment Office Orange County 1075 North Sandy Hook Rd #CPaoli, IN 47454 812-723-2359
Peru Unemployment Office 685 E Main StreetPeru, IN 46970 765-472-3562
Plainfield Unemployment Office 995 Andico Rd.Plainfield, IN 46168 317-838-9335
Plymouth – Unemployment Office 2701 N. Michigan Suite 103Plymouth, IN 46563 574-936-8919
Portage Unemployment Office 1575 Adler Circle Suite APortage, IN 46368 219-762-6592
Unemployment Office – Princeton 2429 S. CrabtreePrinceton, IN 47670 812-386-7983
Rensselaer Unemployment Office 105 Drexel Parkway Suite 1Rensselaer, IN 47978 219-866-4330
Rochester Unemployment Office 927 Main StreetRochester, IN 46975 574-223-8542
Rockville Unemployment Office 517 North Lincoln RoadRockville, IN 47872 765-569-2021
Salem Unemployment Office St. Vincent HospitalLower Level, 911 N. Shelby St.Salem, IN 47167 812-620-6780
Unemployment Office – Scottsburg 821 S. Lake Rd. S. Room 331Scottsburg, IN 47170 812-620-6780
Unemployment Office – Seymour 323 Dupont Drive PO Box 1003Seymour, IN 47274 812-522-9074
Unemployment Office – Shelbyville 2177 Intelliplex Drive Suite 112Shelbyville, IN 46176 317-392-3251
St. Joseph County Unemployment Office 851 Marietta StreetSouth Bend, IN 46601-3253 574-237-9675
Unemployment Office Owen County 205 East Morgan Street Suite BSpencer, IN 47460 812-829-6511
Sullivan Unemployment Office 35 West Jackson StreetSullivan, IN 47882 812-268-3358
Unemployment Office – Perry County 1034 31st Street PO Box 413Tell City, IN 47586 812-548-4870
Unemployment Office Terre Haute 30 North 8th StreetTerre Haute, IN 47807 812-234-6602
Unemployment Office Vincennes 2437 North 6th StreetVincennes, IN 47591 812-882-8770
Unemployment Office – Wabash County 277 N. Thorne Street Room 107Wabash, IN 46992 260-563-8421
Kosciusko County Unemployment Office 715 South Buffalo StreetWarsaw, IN 46580 574-269-3050
Unemployment Office Daviess County 8 NE 21st StWashington, IN 47501 812-254-7734
Warren County Learning Center 26 East 2nd StreetWilliamsport, IN 47993 765-764-1880
Winamac Unemployment Office 123 N Market Street Suite 2Winamac, IN 46996 574-946-6300