Who’s in charge of Kentucky Unemployment Insurance Benefits?

Kentucky’s unemployment insurance payouts are administered through the Kentucky Career Center. Unemployment insurance benefits in Kentucky give temporary financial assistance to qualifying people who have lost their jobs due to no fault of their own. While a worker is between employment, UI benefits assist to make up for missed income.

This unemployment assistance is not based on financial need, and benefits are paid weekly as long as a claimant meets the qualifying standards.

If you were fired from your job, have drastically cut your hours, or have lost your job due to a corporate closing, you may be eligible for unemployment benefits in Kentucky.

Kentucky Unemployment Contact

You can apply by calling

  • Tel:  502-875-0442
  • Monday – Friday 7:30 a.m. – 5:30 p.m., EST

Website

You may also call toll-free 800-648-6057 for telecommunications relay service.​


How To Qualify for Kentucky Unemployment Benefits

In general, a claimant may be eligible for UI benefits if he or she meets the following requirements:

  • You are unemployed through no fault of his or her own
  • You have worked in Kentucky during the previous 12 months
  • You have earned a minimum amount of wages, as specified by Kentucky guidelines
  • You are is actively seeking work

Individual determinations cannot be made until you file an initial claim, so if you’re unsure if you’re eligible for Kentucky unemployment benefits, you should apply to find out.

How Much Unemployment Benefits Will I Get in Kentucky?

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 15-26 weeks
  • Weekly Payment: Min $39 to Max $569
  • Maximum Benefits Amount (1 year): $14,352

How Do I Apply for Kentucky Unemployment Benefits?

The best way to apply for unemployment compensation is through the Claims Portal, which is available online. Monday through Friday, from 7 a.m. to 7 p.m., and Sunday, from 10 a.m. to 9 p.m., you can submit your initial claim online.

If you don’t have access to the Internet, you can still apply by phoning 502-875-0442 from 7:30 a.m. to 5:30 p.m., Monday through Friday. Telecommunications relay service is also available by calling 800-648-6057 toll-free.

How do I Manage My Kentucky Unemployment Benefits

You must confirm with the state of Kentucky that you remain within state qualifying limits for each week you request unemployment benefits. You can do so by going to the Claims Portal and logging in with the same account you used to file your first claim.

It’s a straightforward process; all you have to do is answer questions regarding your job activity for the preceding week. You can, for example, supply information about any income you’ve made, as well as all of your job search activities and if you’ve accepted or rejected any job offers.

Call 877-3MY-KYUI or 877-369-5984 to request your bi-weekly benefit payment via phone.

How Do I Appeal an Kentucky Unemployment Decision?

Any judgment involving your claim can be appealed by either you or your employer. You will get an official notification of the state’s decision once your claim has been examined. If you want to appeal your decision, you should follow the guidelines for appeals specified on your official decision notification.

In most cases, you must file an appeal within 15 days after receiving your formal notification. All petitions for appeal must be made in writing, and they can be sent to one of the following Kentucky offices:

Mail: Appeals Branch

  • 500 Mero Street

Frankfort, KY 40601

Mail: UI Commission

How Do I Report a Kentucky Unemployment Fraud?

Everything from manipulation of facts to identity theft can be considered unemployment insurance fraud. It is a serious felony to redirect unemployment benefits away from people who are most in need.

You can submit your concerns to the state of Kentucky if you suspect someone of committing unemployment fraud. To report fraud, go to the Kentucky Career Center’s website and fill out the form.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Kentucky Unemployment Phone Number and Office Locations

Kentucky Unemployment  Office Kentucky Unemployment Office Locations Kentucky Unemployment Phone Number
Kentucky Unemployment Office – Albany 2353 N. HWY 127Albany, KY 42602 606-387-8082
Kentucky Unemployment Office – Clinton County 2353 North Highway 127Albany, KY 42602 606-387-6648
Kentucky Unemployment Office – Allen 60 Court StreetAllen, KY 41601 606-874-2990
Ashland Unemployment Office 1140 College DriveAshland, KY 41102 606-326-2199
Kentucky Unemployment Office – Ashland 1844 Carter AveAshland, KY 41101 606-920-2024
Kentucky Unemployment Office – Barbourville 464 Court SquareBarbourville, KY 40906 606-546-2639
Knox County Adult Education 133 Wall StreetBarbourville, KY 40906 606-545-6032
Lee County Unemployment Office 242 Lee AvenueBeattyville, KY 41311 606-464-5021
Unemployment Office – Beattyville 70 Locust StreetBeattyville, KY 41311 606-464-2259
Owsley County Adult Education 1 Shepard LaneBooneville, KY 41314 606-593-5194
Kentucky Unemployment Office – Bowling Green 803 Chestnut StBowling Green, KY 42101 270-746-7425
Bracken County Public Library 310 West Miami StreetPO Box 305Brooksville, KY 41004 606-735-3620
Kentucky Unemployment Office – Campbellsville 1311 E. Broadway Suite CCampbellsville, KY 42718 270-465-2335
Unemployment Office – Campton 10 Court StreetPO Box 805Campton, KY 41301 606-668-3549
Wolfe County Adult Unemployment Office 168 Wolfe County Elementary School Rd – PO Box 1096Campton, KY 41301 606-668-3989
Unemployment Office – Carlisle 2323 Concrete Road Suite ACarlisle, KY 40311 859-289-7172
Nicholas County Youth Service Center 103 School DriveCarlisle, KY 40311 859-289-3702
Kentucky Unemployment Office – Carroll County 1209 Highland Avenue Suite ECarrollton, KY 41008 502-662-0319
Career Advancement Center 50 Career WayCentral City, KY 42330 270-338-5939
Kentucky Unemployment Office – Columbia 969 Campbellsville RoadColumbia, KY 42728 270-384-1741
Kentucky Unemployment Office – Corbin 103 Northside PlazaCorbin, KY 40701 606-528-3460
Kentucky Unemployment Office – Covington 1324 Madison AvenueCovington, KY 41011 859-292-6666
Unemployment Office – Cumberland 700 College RoadCumberland, KY 40923 606-248-0768
Kentucky Unemployment Office – Danville 121 East BroadwayDanville, KY 40422 589-239-7004
Kentucky Unemployment Office – Elizabethtown 233 Ring Rd Suite 100Elizabethtown, KY 42702 270-766-5115
Fleming County Unemployment Office 202 Bypass BlvdFleming County Public LibraryFlemingsburg, KY 41041 606-356-1416
Fleming County Unemployment Office 100 Court SquareRoom 202Flemingsburg, KY 41041 606-845-4708
Kentucky Unemployment Office – Florence 8020 Veterans Memorial DrFlorence, KY 41042 859-371-0808
Frenchburg Unemployment Office 6969 Tarr Ridge RoadFrenchburg, KY 40322 606-768-2111
Kentucky Unemployment Office – Georgetown 100 Technology DriveSuite 2Georgetown, KY 40324 502-863-2402
Carter County Unemployment Office 116 West Main StreetPO Box 295Grayson, KY 41143 606-474-9375
Fivco Area Development District 32 Fivco CourtGrayson, KY 41143 606-929-1366
Unemployment Office – Grayson 1758 Midland TrailGrayson, KY 41143 606-474-8118
Kentucky Unemployment Office – Green County 416 Scottsville StreetGreensburg, KY 42743 270-932-6602
Greenup Unemployment Office 614 Main StreetGreenup, KY 41144 606-473-1091
Kentucky Unemployment Office – Harlan 319 Camden StreetPO Box 1556Harlan, KY 40831 606-573-5330
Ohio County Unemployment Office 130 East Washington StreetSuite 115Hartford, KY 42347 270-298-4421
Hancock County Unemployment Office 1605 US Highway 60 WestHawesville, KY 42348 270-927-8066
Hazard Community and Technical College One Community College DriveHazard, KY 41701 606-487-3110
Kentucky Unemployment Office – Perry County 412 Roy Campbell DrHazard, KY 41701 606-436-3161
Hindman Unemployment Office 1622 Hwy 160PO Box 21Hindman, KY 41822 606-785-3322
Knott County Adult Unemployment Office 238 Hwy 160 SouthRoom 311Hindman, KY 41822 606-487-3515
Kentucky Unemployment Office – Hopkinsville 110 Riverfront DrHopkinsville, KY 42240 270-889-6509
Hyden Unemployment Office 121 Maple StreetPO Box 899Hyden, KY 41749 606-672-2155
Martin County Unemployment Office 387 East Main StreetSuite 220Inez, KY 41224 606-298-0207
Estill Development Alliance 177 BroadwayPO Box 421Irvine, KY 40336 606-723-2450
Middle Kentucky Community Action Partnership, Inc. 500 Brown StreetJackson, KY 41339 606-666-2369
Kentucky Unemployment Office – Lebanon 516 Workshop LaneLebanon, KY 40033 270-692-6870
Kentucky Unemployment Office – Lexington 2473 Fortune DrSuite 180Lexington, KY 40509 859-267-2223
Kentucky Unemployment Office – Liberty 1031 Hustonville StreetLiberty, KY 42539 606-787-1405
Kentucky Unemployment Office – Laurel County 100 University DriveKCTCS – London CampusLondon, KY 40741 606-330-2115
Lawrence County Adult Unemployment Office 235 East Powhatan StreetLouisa, KY 41230 606-638-0601
Kentucky Unemployment Office – Downtown Louisville 600 West Cedar StLouisville, KY 40202 502-595-4003
Kentucky Unemployment Office – Nia Center 2900 West BroadwaySuite 100Louisville, KY 40211-1279 502-574-4100
Kentucky Manufacturing Unemployment Office 160 Rochester DriveBuilding W, Airport Industrial CenterLouisville, KY 40214 502-276-9711
Kentucky Unemployment Office – Madisonville 755 Industrial RoadMadisonville, KY 42431 270-821-9966
Kentucky Unemployment Office – Manchester 1535 Shamrock RoadManchester, KY 40962 606-598-5127
Crittenden County Ed Tech Center 200 Industrial DrivePO Box 381Marion, KY 42064 270-965-9294
Kentucky Unemployment Office – Maysville 201 Government StSuite 101Maysville, KY 41056 606-564-3347
Jackson County Unemployment Office 654 Education Mountain DrivePO Box 1390McKee, KY 40447 606-287-3571
Kentucky Unemployment Office – McKee 5748 Highway 290McKee, KY 40447 606-364-4484
Unemployment Office – Middlesboro Campus 100 College Rd.Middlesboro, KY 40965 606-248-0768
Unemployment Office – Pineville Campus 100 College RoadMiddlesboro, KY 40965 606-248-0256
Kentucky Unemployment Office – Monticello 1500 North MainSuite 168Monticello, KY 42633 606-348-6050
Kentucky Unemployment Office – Morehead 1225 US 60 WSuite 106Morehead, KY 40351 606-783-8525
Robertson County Library 207 North Main StreetPO Box 282Mount Olivet, KY 41064 606-724-5746
Kentucky Unemployment Office – Mount Sterling 200 Oak Grove DriveSuite 3Mt. Sterling, KY 40353 859-554-2525
Kentucky Unemployment Office – Olive Hill 21039 W US Highway 60Olive Hill, KY 41164 606-286-4443
Kentucky Unemployment Office – Owensboro 3108 Fairview DriveOwensboro, KY 42303 270-687-7297
Kentucky Unemployment Office – Paducah 416 S. 6th StreetPaducah, KY 42003 270-575-7000
Big Sandy Area Community Action Program 230 Court StreetRoom 329Paintsville, KY 41240 606-789-3641
Pikeville – Office of Vocational Rehabilitation 138 College STPikeville, KY 41501 606-433-7618
Pikeville Unemployment Office 478 Town Mountain RoadPikeville, KY 41501 606-432-2775
Bell Whitley Community Action Agency 129 Pine Street PO Box 159Pineville, KY 40977 606-337-3044
Kentucky Unemployment Office – Pineville 129 Pine St PO Box 159Pineville, KY 40977 606-337-3044
Unemployment Office – Prestonsburg One Bert T Combs DrivePrestonsburg, KY 41653 606-886-7334
Carl D. Perkins Job Corps Center 478 Meadows BranchPrestonsburg, KY 41653-1501 606-433-2256
Kentucky Office of Career Development 686 North Lake DrivePrestonsburg, KY 41653 606-889-1772
Kentucky Unemployment Office – Richmond 830 Eastern BypassRichmond, KY 40403 859-544-6004
Kentucky Unemployment Office – Russell County 2384 Lakeway DrPO Box 1570Russell Springs, KY 42642 270-866-6733
KCTCS Magoffin County Unemployment Office 39 School Drive PO Box 109Salyersville, KY 41465 606-349-7005
Salyersville – Big Sandy Area Community Action Program 131 South Church StreetPO Box 346Salyersville, KY 41465 606-349-2217
Elliott Adult Education Unemployment Office 40 KY 556 PO Box 324Sandy Hook, KY 41171 606-738-5733
Kentucky Unemployment Office – Elliott County 207 S. KY 7Sandy Hook, KY 41171 606-738-4731
Kentucky Unemployment Office – Somerset 410 E Mount Vernon St.PO Box 29Somerset, KY 42502-0029 606-677-4124
Powell County Adult Education – Unemployment Office 691 Breckenridge StreetStanton, KY 40380 606-663-1948
Lewis County Adult Education 112 2nd Street Suite 300Vanceburg, KY 41179 606-796-0245
Gateway Community Action 151 University DrivePO Box 367West Liberty, KY 41472 606-743-3133
West Liberty – Unemployment Office 563 B Main StreetPO Box 84West Liberty, KY 41472 606-743-7978
Unemployment Office – Whitesburg 417 State HWY 2034Whitesburg, KY 41858 606-633-4458
Whitesburg – Office of Vocational Rehabilitation 417 Highway 2034 Suite CWhitesburg, KY 41858 606-633-2568
Unemployment Office – Whitley City 141 College St.Whitley City, KY 42653 606-376-7512
Kentucky Unemployment Office – Williamsburg 1000 S Highway 25 WWilliamsburg, KY 40769 606-549-4505
Kentucky Unemployment Office – Williamstown 390 N Main StreetWilliamstown, KY 41097 859-428-7519