Who’s in charge of Louisiana Unemployment Insurance Benefits?

Department of Labor – Louisiana Workforce Commission (LWC) is in charge of administering the state’s unemployment insurance program.

Louisiana Unemployment Contact

Unemployment Insurance

  • Phone: 1-866-783-5567
  • Email: HiRE@lwc.la.gov

In order for LWC to properly handle your request, please provide your full name, daytime phone number, email address, and the last four digits of your Social Security Number in your email.

If you require help with an unemployment claim over the phone, please be aware that starting in November, a new call-in schedule based on the last four digits of your Social Security Number (SSN) will be implemented:

If your SSN ends with…

  • 0000-2499, you should call on Mondays.
  • 2500-4999, you should call on Tuesdays.
  • 5000-7499, you should call on Wednesdays.
  • 7500-9999, you should call on Thursdays.
  • Fridays have been designated as open to anyone needing assistance.

Chief of Tax Operations

  • P.O. Box 94186

Baton Rouge, LA 70804-9186

  • Telephone: 1-866-783-5567

Office of Management & Finance

  • UI Tax Accounting

P.O. Box 94100

Baton Rouge, LA 70804-9100

  • Telephone: (225) 342-2955
  • Fax: (225) 342-5822

UI Tax Liability and Adjudication

  • P.O. BOX 94186

Baton Rouge, LA 70804-9186

  • Telephone: 1-866-783-5567
  • Fax: (225) 346-6073

Office of Unemployment Insurance Administration

  • Unemployment Claims Unit

P.O. Box 94094, Room 386

Baton Rouge, LA 70804-9096

Unemployment Insurance Administration DUA Unit

  • P.O. Box 94094
  • Baton Rouge, Louisiana 70804-9094

Employee Leasing Program

  • Tax Liability and Adjudication Unit

P.O. Box 94186

Baton Rouge, LA 70804-9186

  • Telephone: 1-866-783-5567
  • Fax:(225) 346-6073

Benefit Charge

  • P.O. Box 94186

Baton Rouge, LA 70804-9186

  • Telephone:1-866-783-5567
  • Fax: (225) 346-6075

Delinquent Accounts

  • P.O. Box 44127

Baton Rouge, LA 70804-4127

  • Telephone: 1-866-783-5567
  • Fax: (225) 346-6072

How To Qualify for Louisiana Unemployment Benefits

Claimants must fulfill the following conditions to be eligible for unemployment benefits in Louisiana:

  • Working hours have been drastically decreased or you are no longer working due to no fault of your own.
  • A sufficient amount of money was made during the base period to justify a review. Before you make your initial claim, Louisiana considers the first four of the last five completed calendar quarters to be your base period.
  • Physically fit and ready to work
  • Actively looking for a job — the only exception is if you’ve been laid off and given a target return-to-work date.

For further information, check the Benefit Rights Information (PDF).

How Much Unemployment Benefits Will I Get in Louisiana?

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: N/A
  • Duration of Benefits: 26 weeks
  • Weekly Payment: Min $10 to Max $247
  • Maximum Benefits Amount (1 year): $5,746-$7,384

How Do I Apply for Louisiana Unemployment Benefits?

You can submit your new unemployment claim online through the Louisiana Workforce Commission, which is the quickest and easiest way to do so. To create an account, you’ll need a valid email address, which you’ll use to monitor the progress of your claim and submit your weekly certification for unemployment benefits.

You will get a list of open opportunities in your region after filing your unemployment claim, which may match your talents and experience.

How do I Manage My Louisiana Unemployment Benefits

You must certify that you are still eligible for unemployment compensation payments each week that you request a payment. You may do so by logging in to the same account you used to file your first claim. Simply sign in and go to the Unemployment Services menu and pick Weekly Claim Certification.

You’ll be asked a series of questions concerning your job search activity during the previous week, as well as any wages received and/or any employment, offers you turned down.

How Do I Appeal a Louisiana Unemployment Decision?

Any finding pertaining to your claim can be appealed by both you and your employer. You must do so within 15 days of receiving your determination notification in the mail. Your request for an administrative law judge hearing may entitle you to a hearing before a judge who will consider your claim and make a fresh judgment.

As explained below, you have three alternatives for submitting an appeal:

  • Online: www.LAWORKS.net
  • Appeals Unit, Louisiana Workforce Commission, P.O. Box 94094, Baton Rouge, LA 70804-9094
  • 225-342-4223 (fax)

If you’re mailing your letter, it must be postmarked within 15 days after the date of your determination notification and signed by the person who filed the appeal. It’s also a good idea to send a complete copy of the original determination with your request if you’re filing it via mail.

How Do I Report a Louisiana Unemployment Fraud?

The state of Louisiana urgently urges you to assist in the fight against unemployment insurance fraud across the state. Unemployment fraud is a waste of money for the government, and it may prevent unemployment benefits from reaching people who need them the most.

If you have cause to believe someone is stealing unemployment benefits, you can file a report with the state of Louisiana’s online system. You may also report fraud over the phone by calling 800-201-3362.

How Do I Talk to a Person in Louisiana Unemployment Customer Service?

Steps:

  1. Dial 1-866-783-5567
  2. Press 1 (for English)
  3. Press 1 (if you are a claimant calling today concerning unemployment benefits)
  4. Stay on the line
  5. The automated phone system will connect you to a live customer service agent from Louisiana Unemployment

Louisiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant calling today concerning unemployment benefits.
  • Press 2 if you are an employer and need assistance with your tax account.
  • Press 3 if you are calling for information on reemployment services or general labor law information.

Louisiana Unemployment Customer Service Representatives Hours

  • Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday,
  • Saturday-Sunday closed.

Louisiana Unemployment Support Phone Numbers

  • LA Unemployment Support Phone Number: 1-866-783-5567. Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD: 1-800-259-5154.
  • The Louisiana Workforce Commission: 1-225-342-3111.
  • Contact the Appeals Clerk of Court: 1-800-256-8023.

Louisiana Unemployment Insurance (UI) Mailing Addresses

Louisiana Workforce Commission:

  • Appeals Unit,

P. O. Box 94094,

Baton Rouge, LA 70804-9094

Louisiana Unemployment Insurance Tax Field Audit Offices:

  • Baton Rouge Field Audit Office
    1991 Wooddale Blvd.
    Baton Rouge, Louisiana 70806-1513
  • Hammond Field Audit Unit
    1711 Nashville Street
    Hammond, Louisiana 70401-3068
  • Houma Field Audit Office
    P.O. Box 1370
    309 Goode Street Suite C
    Houma, Louisiana 70360-1370
  • Lafayette Field Audit Office
    P.O. Box 3447
    407 Lamar Street
    Lafayette, Louisiana 70502-3447
  • Lake Charles Field Audit Office
    4250 Fifth Avenue
    Lake Charles, Louisiana 70607-3812
  • Monroe Field Audit Office
    1600 Hudson Lane Suite 200
    Monroe, LA 71201-6062
  • Natchitoches Field Audit Office
    303 Bienville Street
    Natchitoches, Louisiana 71457-2237
  • New Orleans Field Audit Unit
    737 St. Charles Street
    New Orleans, Louisiana 70130-3137
  • Shreveport Field Audit Office
    2900 Dowdell Street
    Shreveport, Louisiana 71103-3477

Louisiana Unemployment Live Chat Support

Live chat customer service is not available from Louisiana Unemployment. To contact a live customer service representative you need to dial 1-866-783-5567 and follow the instructions above.

LA Unemployment support email

  • Questions about an unemployment claim: HiRE@lwc.la.gov
  • Contact the Appeals Clerk of Court: clerkappeals@lwc.la.gov

Louisiana UI Help Center

You can find more information at Louisiana Unemployment Insurance (UI) Support page.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Louisiana Unemployment Phone Number and Office Locations

Louisiana Unemployment  Office Louisiana Unemployment Office Locations Louisiana Unemployment Phone Number
Morehouse Unemployment Office 250 Holt DriveBastrop, LA 71220 318-283-0849
Baton Rouge North Unemployment Office 4523 Plank RoadBaton Rouge, LA 70805 225-358-4579
Baton Rouge South Unemployment Office 1991 Wooddale BoulevardBaton Rouge, LA 70806 225-925-4312
Unemployment Office – Belle Chasse 333 F Edwards Herbert BlvdBldg. 600 Room 104Belle Chasse, LA 70037 504-934-6045
Washington Unemployment Office 537 Kentucky AveBogalusa, LA 70427 985-545-1050
Bossier Unemployment Office 4000 Viking Drive Suite B-1Bossier City, LA 71111 318-741-7365
St. Bernard Unemployment Office 3700 LaFontaine StreetChalmette, LA 70043 504-278-6214
Grant Unemployment Office 205 Main StreetColfax, LA 71417 318-627-3754
Caldwell Unemployment Office 6563 Highway 165Columbia, LA 71418 318-649-5398
Acadia Unemployment Office 11 North Parkerson Ave #ACrowley, LA 70526 337-347-9239
Beauregard Unemployment Office 1102 West First StreetDeridder, LA 70634 337-462-5838
Union Unemployment Office 303-B East Water StreetFarmerville, LA 71241 318-368-7001
Concordia Unemployment Office 107 EE Wallace BlvdFerriday, LA 71334 318-757-9213
West St. Mary Unemployment Office 600 Main StreetFranklin, LA 70538 337-347-9648
Ascension Unemployment Office 1060 E. Worthy StreetGonzales, LA 70737 225-647-5557
West Jefferson Unemployment Office 1900 Lafayette Street Suite 1Gretna, LA 70053 504-227-1283
Geaux Jobs Of Tangipahoa Parish 403 Market StreetHammond, LA 70401 985-902-4200
Terrebonne Unemployment Office 807 Barrow StreetHouma, LA 70360 985-876-8990
LaSalle Unemployment Office 1050 Courthouse St Room 25Jena, LA 71342 318-992-8264
Jackson Unemployment Office 236 Industrial DriveJonesboro, LA 71251 318-480-5050
Catahoula Unemployment Office 841 Collins Dr.Jonesville, LA 71343 318-339-7667
Lafayette Unemployment Office 706 East Vermilion StreetLafayette, LA 70501 337-347-9115
Calcasieu Unemployment Office 2424 3rd StreetLake Charles, LA 70601 337-721-4010
East Carroll Unemployment Office 409 2nd Street Suite 6Lake Providence, LA 71254 318-559-1618
St. John Unemployment Office 421 West Airline Hwy Suite FLaplace, LA 70068 985-652-3471
Vernon Unemployment Office 408 W. Fertitta BlvdLeesville, LA 71446 337-238-3321
Livingston Unemployment Office 29565 S. Magnolia Street # 1P.O Box 1327Livingston, LA 70754 225-435-0606
St. Charles Unemployment Office 737 Paul Maillard Road #2ALuling, LA 70070 985-783-5030
Unemployment Office – Mansfield 142 Lake RoadMansfield, LA 71052 318-871-2391
Sabine Unemployment Office 1125 West Mississippi Ave #AMany, LA 71449 318-256-2698
Avoyelles Unemployment Office 150 Goldenrod StreetMarksville, LA 71350 318-240-8820
East Jefferson Unemployment Office 1801 Airline Highway Suite FMetairie, LA 70001 504-838-5678
Unemployment Office – Minden 902 Lee StreetMinden, LA 70155 318-371-3024
Ouachita Unemployment Office 24 Accent Drive Suite 151Monroe, LA 71202 318-362-3058
St. Mary Unemployment Office 900 Youngs RoadMorgan City, LA 70380 985-384-4995
Assumption Unemployment Office 205 Hwy 1008Napoleonville, LA 70390 985-369-1810
Natchitoches Unemployment Office 303 Bienville StreetNatchitoches, LA 71457 318-357-2414
Iberia Unemployment Office 609 Ember DrNew Iberia, LA 70560 337-347-9537
Orleans Unemployment Office 3400 Tulane Avenue 2nd FloorNew Orleans, LA 70119 504-658-4500
West Carroll Unemployment Office 310 Skinner LaneOak Grove, LA 71263 318-428-8640
Unemployment Office – Oberlin 602 Court StreetOberlin, LA 70655 337-639-2175
St. Landry Unemployment Office 1065 Hwy 749Suite COpelousas, LA 70570 337-948-1330
Iberville Unemployment Office 23510 Railroad AvenuePlaquemine, LA 70764 225-687-0969
Richland Unemployment Office 146 Christian DriveRayville, LA 71269 318-728-3348
Bienville Unemployment Office 2434 Manning StreetRinggold, LA 71068 318-894-9173
Lincoln Unemployment Office 307 North Homer Street #307Ruston, LA 71270 318-251-4175
Caddo Unemployment Office 2121 Fairfield Ave Suite 100Shreveport, LA 71104 318-676-7788
St. Tammany Unemployment Office 520 Old Spanish Trail Suite 4CSlidell, LA 70458 985-646-3940
Unemployment Office – St. Francisville 5681 Commerce Street Ste ESt. Francisville, LA 70775 225-635-6635
Tensas Unemployment Office 107 Arts Drive Office 120St. Joseph, LA 71366 318-355-8797
St. Martin Unemployment Office 215 Evangeline BlvdSt. Martinville, LA 70582 337-347-9373
Madison Unemployment Office 1007 Johnson StreetTallulah, LA 71282 318-574-0387
Lafourche Unemployment Office 1425 Tiger DriveThibodaux, LA 70301 985-446-3016
St. James Unemployment Office 2631 Hwy 20 WestVacherie, LA 70090 225-562-2458
Evangeline Unemployment Office 306 West Main StreetVille Platte, LA 70586 337-363-6241
Unemployment Office – Vivian 125 East Louisiana St.Vivian, LA 71082 318-676-5721
Winn Unemployment Office 103 West Boundary StreetWinnfield, LA 71483 318-628-4641
Franklin  Unemployment Office 3290 Front StreetWinnsboro, LA 71295 318-435-5687
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