Mississippi Unemployment

Who’s in charge of Mississippi Unemployment Insurance Benefits?

Mississippi Department of Employment Security(MDES) is in charge of administering the state’s unemployment insurance program.

Mississippi Unemployment Contact

Contact:

Phone: 601-321-6000

Email:

COMMENTS@MDES.MS.GOV

Address:

Mississippi Department of Employment Security

Office of the Governor

1235 Echelon Parkway

P.O. Box 1699

Jackson, MS 39215-1699

Claim Service Line:

Phone: 601-272-8332

How To Qualify for Mississippi Unemployment Benefits

While no eligibility finding is definitive until a claim is examined, a claimant who meets the following eligibility standards can normally be deemed eligible for UI benefits:

You are unemployed due to no fault of your own and must make a weekly claim.
You are physically and mentally capable of working a typical workweek for the sort of job that the claimant does.
You must be available to work — the claimant must be willing to take full-time employment when it is provided, as well as have adequate transportation and childcare arrangements.
You must be actively looking for work, making a good faith attempt to locate open positions on a regular basis.

How Much Unemployment Benefits Will I Get in Mississippi?

Base Period: First 4 of the last 5 completed quarters
Alt Base Period: N/A
Duration of Benefits: 13-26 weeks
Weekly Payment: Min $30 to Max $235
Maximum Benefits Amount (1 year): $6,110

How Do I Apply for Mississippi Unemployment Benefits?

You should make an unemployment insurance claim online or by phoning 601-493-9427 as soon as you become jobless.

The first step is to create an online account with the Mississippi Department of Employment Services. Whether you want to submit an initial claim or look for a new employment, you must first register here. You create your login and PIN throughout this step so that you may access the system on a frequent basis.

After you’ve created your account, you may complete and submit your first claim by following the step-by-step instructions in the portal.

How do I Manage My Mississippi Unemployment Benefits

Part of continuing to receive unemployment benefits involves providing weekly information about your job search efforts, as well as reporting any income you may have earned through part-time or contract work.

Weekly claim certifications can be submitted online using the same login and PIN as when you first submitted your claim. Answering a series of short questions regarding your job search activity over the previous week is the first step in the process. Your UI benefits may be delayed if you fail to file your weekly claim certification on time.

How Do I Appeal a Mississippi Unemployment Decision?

If the claimant or the employer is dissatisfied with a decision on an initial claim, they can file an appeal and participate in an appeals hearing. You have 14 days from the day your determination letter was mailed to request an appeal if you disagree with the result.

You can do so by calling the Mississippi Department of Employment Security Call Center at 601-321-6000 or sending a written request to the address below:

MDES

Appeals Department

P.O. Box 1699

Jackson MS, 39215-1699

You also may call the Appeals Department in the Mississippi state office at 601-321-6294.

How Do I Report a Mississippi Unemployment Fraud?

Every year, fraud and misuse cost a significant amount of money, taking much-needed funds away from Mississippi’s jobless. By reporting suspected fraud to the Mississippi Department of Employment Security, you may assist avert financial damage.

You may do so through any of the contact methods listed below:

Email: bpc@mdes.ms.gov
Phone: 601-493-9427
Fax: 601-321-6471
Mail:

Mississippi Department of Employment Security

Benefit Payment Control Department

P.O. Box 23089

Jackson, MS 39225-3089

How Do I Talk to a Person in Mississippi Unemployment Customer Service?

Steps:

Dial 1-601-493-9427
Press 1 (for English)
Press 1 (if you are an employer)
Press 3 (for all other employer-related questions)
Stay on the line
The automated phone system will connect you to a live customer service agent from Mississippi Unemployment

MS Unemployment Voice Main Menu

Press 1 if you are an employer.
Press 2 if you are a claimant.
Press 3 to file an appeal.
Press 4 to reach the benefit payment control or fraud department.

MS Unemployment Voice Sub-Menu (if you press 1)

Press 1 for questions related to unemployment taxes.
Press 2 to reset your password.
Press 3 for all other employer-related questions.