Who’s in charge of New Mexico Unemployment Insurance Benefits?

New Mexico Department of Workforce Solutions is in charge of administering the state’s unemployment insurance program.

How To Qualify for New Mexico Unemployment Benefits

New Mexico requires the following to be true to be considered eligible for UI benefits:

  • You must be unemployed through no fault of his or her own, as outlined by New Mexico state law.
  • You must be able to work – physically, emotionally, and mentally capable of working during any week for which unemployment benefits are sought. You cannot collect benefits if you are sick, injured, or disabled.
  • You must be available to accept suitable work when it is offered – in other words, ready to start a job immediately, with no obstacles to accepting work such as transportation or childcare issues
  • You must actively be seeking work – proactively searching for work and trying to find a job.

How Much Unemployment Benefits Will I Get in New Mexico?

Weekly Benefit Amount (WBA)

  • The maximum WBA for 2022 will be $514.00, and the minimum WBA will be $96.00. The minimum qualifying wage for 2022 will be $2,332.72.
  • Previous years
  • The maximum WBA for 2021 was $484.00, and the minimum WBA was $90.00. The minimum qualifying wage for 2021 was $2,186.92.
  • The maximum WBA for 2020 was $461.00, and the minimum WBA was $86.00. The minimum qualifying wage for 2020 was $2,089.72.
  • The maximum WBA for 2019 was $442.00, and the minimum WBA was $82.00. The minimum qualifying wage for 2019 was $1,992.53.
  • The maximum WBA for 2018 was $433.00, and the minimum WBA was $81.00. The minimum qualifying wage for 2018 was $1,968.23.
  • The maximum WBA for 2017 was $425.00, and the minimum WBA was $79.00. The minimum qualifying wage for 2017 was $1,919.63.
  • The maximum WBA for 2016 was $423.00, and the minimum WBA was $79.00. The minimum qualifying wage for 2016 was $1,919.63.
  • The maximum WBA for 2015 was $412.00, and the minimum WBA was $77.00. The minimum qualifying wage for 2015 was $1,871.03.
  • The maximum WBA for 2014 was $406.00, and the minimum WBA will be $75.00. The minimum qualifying wage for 2014 was $1,822.43.

How Do I Apply for New Mexico Unemployment Benefits?

UI benefits in New Mexico can be applied for online or by calling 877-664-6984. Agents are available Monday through Friday from 7 a.m. to 5 p.m. to assist you.

The first time you use the New Mexico jobs website, you will be prompted to create an account. You’ll need a real email address that you can check on a regular basis because subsequent communications will be sent to this address. It will also be used for account management and security.

How do I Manage My New Mexico Unemployment Benefits

You’ll be asked questions regarding your job search activities and your capacity to accept suitable work when it’s provided each week when you make a claim for weekly UI benefits. You can file your weekly claim online or by calling 877-664-6984.

Unless you get an official exception, you must do at least two job searches each week for each week you claim benefits. You must keep a log of all job search activities, and the New Mexico Department of Workforce Solutions may request proof of your job search at any time for audit reasons.

How Do I Appeal a New Mexico Unemployment Decision?

If your claim is denied by the New Mexico Department of Workforce Services, you will get a written Notice of Disqualification. This notification will include a Request for Hearing package, which will contain all of the details you’ll need to file an appeal. If you are dissatisfied with the ruling on your original claim, your employer may file an appeal.

You can appeal your claim online using the same New Mexico Workforce Connections account you used to submit your original and weekly claims.

There are 4 rules you should follow when you make an appel:

  • Documents must be submitted to the Opposing Party 48 hours in advance.
  • Documents must be submitted to the Appeal Tribunal at least 48 hours in advance.
  • Documents must be properly marked and labeled.
  • Be selective when submitting documents. As a general rule, however, you should only submit documents that are relevant to your case issues being discussed in the appeal hearing. You are permitted to submit as many pages as you need, but usually, you should not need more than 20 pages.

How Do I Report a New Mexico Unemployment Fraud?

If you have information regarding possibly fraudulent UI benefits behavior, please report it online or call the New Mexico Department of Workforce Solutions’ UI fraud line at 505-24-FRAUD (505-243-7283)

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

New Mexico Unemployment Phone Number and Office Locations

New Mexico Unemployment  Office New Mexico Unemployment Office Locations New Mexico Unemployment Phone Number
New Mexico Unemployment Office – Otero County 901 Alaska AveAlamogordo, NM 88310 575-437-9210
New Mexico Unemployment Office – Albuquerque 501 Mountain Road NEAlbuquerque, NM 87102 505-843-1900
New Mexico Unemployment Office – Artesia 704 W MainArtesia, NM 88210 575-748-1303
New Mexico Unemployment Office – Carlsbad 323 S HalaguenoCarlsbad, NM 88220 575-887-1174
New Mexico Unemployment Office – Clovis 111 N MainClovis, NM 88101 575-762-4571
Deming Workforce Connection 322 E Oak StDeming, NM 88030 575-546-0192
New Mexico Unemployment Office – Espanola 319 Paseo de Onate StreetEspanola, NM 87532 505-753-2285
New Mexico Unemployment Office – Farmington 3401 E. 30th Street,Farmington, NM 87402 505-327-6126
Gallup Workforce Connection 2918 E. Highway 66Gallup, NM 87301 505-863-8181
New Mexico Unemployment Office – Hobbs 204 West ParkHobbs, NM 88240 575-393-5188
Las Cruces Workforce Connection 226 South Alameda Blvd.Las Cruces, NM 88005 575-524-6250
New Mexico Unemployment Office – Las Vegas 833 Grand AvenueLas Vegas, NM 87701 505-425-6451
New Mexico Unemployment Office – Valencia County 428 Los Lentes Rd. SELos Lunas, NM 87031 505-212-9115
New Mexico Unemployment Office – Moriarty 777 Old U.S. Route 66P.O. Box 939Moriarty, NM 87035 505-832-6774
New Mexico Unemployment Office – Sandoval County 461 Ridgerock RoadRio Rancho, NM 87124 505-771-2160
New Mexico Unemployment Office – Roswell 2110 South Main StreetRoswell, NM 88203 575-624-6040
New Mexico Unemployment Office – Ruidoso 709 Mechem DriveRuidoso, NM 88345 575-258-1730
New Mexico Unemployment Office – Santa Fe 525 Camino De Los MarquezSte 200Santa Fe, NM 87505 505-355-1758
Silver City Workforce Connection 420 West BroadwaySilver City, NM 88061 575-538-3737
Socorro Workforce Connection 109 FaulknerSocorro, NM 87801 575-835-0067
New Mexico Unemployment Office – Taos 1036 Salazar RoadTaos, NM 87571 575-758-4219
Truth or Consequences Workforce Connection 601 Sunset StreetTruth Or Consequences, NM 87901 575-894-1263
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