Who’s in charge of Virginia Unemployment Insurance Benefits?

The Virginia Employment Commission (VEC) is in charge of administering the state’s unemployment insurance program.

VEC is to promote economic growth and stability by delivering and coordinating workforce services to include:

  • Policy development
  • Job Placement
  • Temporary income support
  • Workforce information
  • Transition and training services

Virginia Unemployment Contact

Customer Self-Service

  • File a claim using the IVR: 1-866-832-2363
  • File a  weekly claim: 1-800-897-5630
  • For TTY Callers: Virginia Relay, Call 711
  • Hours: 7 a.m. to 6 p.m. (Monday through Friday)
  • Closed: Saturday, Sunday

VEC Central Office

  • Phone: 866-832-2363
  • Address (8:15am to 4:30pm, Monday – Friday. Closed state holidays.)
    • 6606 West Broad St.
    • Richmond, 23230
  • Mailing Address:
    • P.O. Box 26441 Richmond, VA
    • 23261-6441

How To Qualify for Virginia Unemployment Benefits

In order to be eligible for unemployment insurance benefits in Virginia, a claimant must fulfill the following requirements:

  • You are a Virginia resident.
  • You have worked in covered employment for at least two-quarters of the base period and earned at least $3,000 during that time.
  • You are let go by an employer for no fault of your own – this generally entails a reduction in force or layoffs. The Commission will evaluate whether the employee resigned for good reason if he did so freely.
  • You are the worker reporting on actions linked to a job search – you may be asked to present proof of your job search efforts as well as a minimum number of outreach attempts for appropriate work in some situations.

How Much Unemployment Benefits Will I Get in Virginia?

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 12-26 weeks
  • Weekly Payment: Min $60 to Max $378
  • Maximum Benefits Amount (1 year): $9,828

How Do I Apply for Virginia Unemployment Benefits?

Virginians who are unemployed can file their initial claims online or by calling 1-866-832-2363. Because the phone center is extremely busy, applicants are recommended to submit their UI compensation applications online. If you try to file a claim over the phone, you may encounter an incredibly long wait.

You will have the option to register for employment when you make your initial claim, which may help you get your job search ahead more swiftly. In order to continue receiving your weekly UI payments, the Virginia Employment Commission mandates that you actively seek work.

How do I Manage My Virginia Unemployment Benefits

You must continue to file weekly unemployment insurance claims while receiving benefits. This stage guarantees that you are actively seeking for job while still maintaining your eligibility for assistance.

You can use the Commission’s online web site to submit your weekly claim, or you can contact 1-800-897-5630 to certify by phone.

Unemployed employees are encouraged to file claims using the internet site.

How Do I Appeal a Virginia Unemployment Decision?

You have the right to appeal if you are refused unemployment benefits in Virginia. You only have a limited amount of time to pursue an appeal, so request a hearing as soon as feasible.

You can do it in a variety of ways, including:

  • In person — at the VEC local office where you submitted your initial jobless claim. All local offices have appeal forms, and appeals brought by courier are treated as in-person submissions.
  • By mail, write to the Clerk of the Commission, P.O. Box 26441, Richmond, VA 23261-6441.
  • By fax: FLA 804-786-8492 (Clerk of the Commission).
  • The Virginia Internet Appeals website is where you may file your appeal.

You will be able to determine whether your original decision was correct once your appeal has been submitted.

How Do I Report a Virginia Unemployment Fraud?

The Virginia Employment Commission asks for the assistance of all unemployment insurance benefits recipients in reporting individuals or employers suspected of fraud and unemployment insurance system abuse. Doing so helps ensure that Virginia tax dollars are used effectively to help support the eligible individuals in need. You can report suspected fraud via any of the methods listed below:

Online: https://www.vec.virginia.gov/unemployed/fraud

Mail: Virginia Employment Commission

Attention: Benefit Payment Control

Post Office Box 27887

Richmond, VA 23261-7887

Fax: 804-692-0580

Fraud Hotline: 800-782-4001

Be sure to include as much information as you can to help document and support the allegation.

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Virginia Unemployment Phone Number and Office Locations

Virginia Unemployment  Office Virginia Unemployment Office Locations Virginia Unemployment Phone Number
Virginia Unemployment Office Abingdon Center 1217 West Main StreetAbingdon, VA 24210 276-623-9000
Virginia Unemployment Office Alexandria 1900 North Beauregard StreetSuite 300Alexandria, VA 22311 703-746-5940
Virginia Unemployment Office Cherokee Avenue Center 5520 Cherokee Avenue Suite 100Alexandria, VA 22312-2319 703-813-1300
Virginia Unemployment Office Fairfax Alexandria Center 8350 Richmond Highway Suite 327Alexandria, VA 22309 703-704-6286
Virginia Unemployment Office Fairfax Annandale Center 7611 Little River TurnpikeHeritage West, Suite 300WAnnandale, VA 22003 703-533-5400
Arlington Employment Center 2100 Washington Blvd First FloorArlington, VA 22204 703-228-1400
Virginia Unemployment Office Bristol Center 200 Bob Morrision BlvdBristol, VA 24201 276-642-7350
Virginia Unemployment Office Charlottesville Center 944 Glenwood Station LaneSuite 103Charlottesville, VA 22901 434-529-6828
Virginia Unemployment Office Covington Center 106 North Maple AvenueCovington, VA 24426 540-962-0983
Virginia Unemployment Office Culpeper Center 210 E. Stevens St. Suite 200Culpeper, VA 22701 540-212-4570
Virginia Unemployment Office Danville 211 Nor Dan Drive Suite 1055Danville, VA 24540 434-549-8220
Virginia Unemployment Office Duffield Center 225 Boone Trail RoadDuffield, VA 24244 276-431-3594
Virginia Unemployment Office Emporia Center 1300 Greensville County CircleSuite CEmporia, VA 23847 434-634-2326
Virginia Unemployment Office Franklin Center 100 North College Drive Room 222Franklin, VA 23851 757-569-6071
Virginia Unemployment Office Fredericksburg Center 10304 Spotsylvania AvenueSuite 100Fredericksburg, VA 22408 540-322-5757
Virginia Unemployment Office Galax Center 1117 E Stuart Dr #2 Suite 167Galax, VA 24333 276-236-5105
Virginia Unemployment Office Grundy Center 1039 Plaza Drive Suite DGrundy, VA 24614 276-244-1154
Virginia Unemployment Office Hampton Center 600 Butler Farm Road Suite CHampton, VA 23666-1513 757-766-4900
Virginia Unemployment Office Harrisonburg Center 160 North Mason StHarrisonburg, VA 22802 540-433-4864
Virginia Unemployment Office Haysi Center 23850 Dickenson HighwayHaysi, VA 24256 276-865-7157
Virginia Unemployment Office Henrico 121 Cedar Fork RdHenrico, VA 23223 804-952-6116
Virginia Unemployment Office Jonesville Center 33701 Main StreetJonesville, VA 24263 276-346-9017
Virginia Workforce Center Keysville Center 200 Daniel RoadKeysville, VA 23947 434-736-2035
Virginia Unemployment Office Lebanon Center 1768 East Main StreetLebanon, VA 24266 276-883-5506
Virginia Unemployment Office Loudoun Center 102 Heritage Way, North EastPO Box 7400Leesburg, VA 20176 703-777-0150
Virginia Unemployment Office Lynchburg Center 3125 Odd Fellows RdLynchburg, VA 24501 434-455-5940
Virginia Unemployment Office Martinsville 233 W Commonwealth BlvdMartinsville, VA 24112 276-634-3600
Virginia Unemployment Office Chesterfield 304 Turner Road Suite NNChesterfield, VA 23225 804-652-3490
Virginia Unemployment Office Narrows Center 211 Main Street Suite 101Narrows, VA 24124 540-726-8201
Virginia Unemployment Office Norfolk Center 861 Glenrock RoadEast Building, Suite 100Norfolk, VA 23502 757-629-4710
Virginia Unemployment Office Norton 1725 Park Ave SWNorton, VA 24273 276-679-9413
Virginia Unemployment Office Eastern Shore Center 25036 Lankford Highway Unit 16Onley, VA 23418 757-302-2029
Virginia Unemployment Office Orange Center 127 Belleview AvenueOrange, VA 22960 540-661-3419
Virginia Unemployment Office Petersburg Center 22 W. Washington St.Petersburg, VA 23803 804-862-6155
Virginia Unemployment Office Portsmouth Center 4824 George Washington HighwayPortsmouth, VA 23702 757-558-4455
Virginia Unemployment Office Pulaski Center 246 N. Washington Ave. Suite DPulaski, VA 24301 540-980-1323
Virginia Unemployment Office Radford Center 6226 University Park DriveSuite 1300Radford, VA 24141-4767 540-831-5980
Virginia Unemployment Office Fairfax Reston Center 11484 Washington Plaza WestSuite 110Reston, VA 20190 703-787-4974
Virginia Unemployment Office Richlands Center 501 Railroad AvenueRichlands, VA 24641 276-963-2660
Virginia Unemployment Office Richmond 4914 Radford Avenue Suite 101Richmond, VA 23230 804.652.3240
Virginia Unemployment Office Roanoke Center 3601 Thirlane Road NW Suite 2Roanoke, VA 24019 540-613-8220
Virginia Unemployment Office Franklin Center 50 Claiborne AvenueRocky Mount, VA 24151 540-483-0179
Virginia Unemployment Office South Boston 2506 Houghton AvenueSouth Boston, VA 24592 434-572-4472
Virginia Unemployment Office Lake Country Center 111 East Danville StreetSouth Hill, VA 23970 434-955-2252
Virginia Unemployment Office ST. Charles Center 190 Monarch StreetSt. Charles, VA 24282 276-365-4546
Virginia Unemployment Office Fishersville Center 1076 Jefferson HighwayStaunton, VA 24401 540-332-7750
Virginia Unemployment Office Patrick County 103 West Blue RidgePO Box 1412Stuart, VA 24171 276-694-6542
Virginia Unemployment Office Suffolk Center 157 North Main StreetSuffolk, VA 23434 757-514-7737
Virginia Unemployment Office Saluda Center 2893 General Puller HighwayUrbanna, VA 23175 804-758-2348
The Workplace Career Resource Center 320 Hospital Drive Suite 11Warrenton, VA 20186 540-422-8422
Virginia Unemployment Office Warsaw Center 52 Campus DriveWarsaw, VA 22572 804-250-2046
Virginia Unemployment Office Winchester Center 419 North Cameron StreetSecond FloorWinchester, VA 22602 540-722-3415
Virginia Unemployment Office 13370 Minnieville RoadWoodbridge, VA 22192 703-586-6800
Virginia Unemployment Office Wytheville Center 1000 East Main Street Carroll HallWytheville, VA 24382 276-228-4051
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