Who’s in charge of Wisconsin Unemployment Insurance Benefits?

Wisconsin Department of Workforce Development (DWD) is in charge of administering the state’s unemployment insurance program.

Wisconsin Unemployment Contact

  • Phone: (608) 266-3131
  • Physical Address: 
    • 201 E. Washington Avenue

Madison, WI 53703

  • Mailing Address:
    • P.O. Box 7946

Madison, WI 53707

  • Office Hours: 
    • Open : 7:45 a.m. to 4:30 p.m. Monday through Friday
    • Closed: Saturday and Sunday

How To Qualify for Wisconsin Unemployment Benefits

You may be eligible for unemployment aid in Wisconsin if you have a sufficient work history and your employment was terminated due to no fault of your own. Claimants must also be able and willing to work if provided new employment, and you should be prepared to record your job-search activity.

If any of the following apply to you, you may be eligible for unemployment benefits:

  • You are completely unemployed,
  • Your weekly hours and/or earnings have been decreased, and you are partially unemployed.
  • You expect to be unemployed in the next 13 weeks and want to begin the term of your benefits as soon as possible.

Please keep in mind that your claim starts the first week after you file for UI benefits, so don’t delay. To avoid losing your unemployment benefits, make sure you file for unemployment compensation during the first week you’re jobless.

How Much Unemployment Benefits Will I Get in Wisconsin?

  • Base Period: First 4 of the last 5 completed quarters
  • Alt Base Period: Last 4 completed quarters
  • Duration of Benefits: 14-26 weeks
  • Weekly Payment: Min $54 to Max $370
  • Maximum Benefits Amount (1 year): $9,620

How Do I Apply for Wisconsin Unemployment Benefits?

Please keep in mind that your claim starts the first week after you file for UI benefits, so don’t delay. To avoid losing your unemployment benefits, make sure you file for unemployment compensation during the first week you’re jobless.

Go to my.unemployment.wisconsin.gov for more detail.

How do I Manage My Wisconsin Unemployment Benefits

You must submit a separate UI claim for each week you wish to receive benefits while receiving unemployment benefits.

In general, the UI claim will ask you to answer the following questions:

  • The reason you haven’t worked in a while
  • Whether you’re currently jobless or have a part-time job,
  • Whether or whether you are able and willing to work
  • Whether you’ve turned down any employment offers or been referred to a job
  • Whether you are actively seeking employment or not
  • If you’ve received any salary or a pension payout since your last weekly claim, tell us about it.

All of the questions are unique to the calendar week for which you are requesting a weekly benefit. You have the option of receiving your benefits by direct deposit or a prepaid Visa debit card.

How Do I Appeal a Wisconsin Unemployment Decision?

If your first claim is refused, you can appeal the decision either online or by sending or faxing a statement explaining why you are appealing the decision. An appeal can be requested by either the employee or the employer.

Contact Information

  • UI Hearing Office
  • P.O. Box 7975
  • Madison, WI 53707
  • Fax: 608-327-6498

How Do I Report a Wisconsin Unemployment Fraud?

If you suspect unemployment insurance fraud, the online form is the easiest approach to report it. It’s usually the quickest approach to finish your report. You may also contact the fraud hotline at 800-909-9472, which is open from 9 a.m. to 4 p.m. every day.

You may also send a statement to the following address:

Unemployment Insurance

Attn: Program Integrity

P.O. Box 7905

Madison, WI 53707

Include all of the following information:

  • Name of the individual accused of defrauding others
  • Their complete address is
  • This is their social security number
  • Their contact information
  • The fraud’s particular characteristics
  • If the claimant is employed, include the name of the employer, as well as the address and phone number of the company.
  • Your name, address, and phone number are required fields (optional)

What if I quit?

In general, you are not eligible if you leave your work freely.

If you quit for “good cause,” though, you may be able to collect. The state unemployment office determines what constitutes good reason, and you can make your case for getting benefits.

You should be entitled to a hearing if your claim is denied so that you can explain your claim. You should contact your local office because regulations and conditions differ from state to state.

Wisconsin Unemployment Phone Number and Office Locations

Wisconsin Unemployment  Office Wisconsin Unemployment Office Locations Wisconsin Unemployment Phone Number
Adams County Unemployment Office 401 North Main StreetAdams, WI 53910 608-339-9559
Ashland Unemployment Office 422 Third Street WestSuite 200Ashland, WI 54806 715-682-9141
Polk County Unemployment Office 317 A Main StreetPO Box 278Balsam Lake, WI 54810 715-485-3115
Sauk County Unemployment Office 505 Broadway StreetRoom 232Baraboo, WI 53913 608-355-4810
Chippewa County Unemployment Office 2829 County Hwy ISuite 2AChippewa Falls, WI 54729 715-723-2248
Pepin County Unemployment Office 403 – 3rd Avenue WestSuite 200Durand, WI 54736 715-672-8801
Eau Claire County Unemployment Office 221 West Madison StSuite 140-AEau Claire, WI 54703 715-836-3036
Walworth County Unemployment Office 400 County Road HGateway Technical CollegeElkhorn, WI 53121 262-741-5180
Southwest Wisconsin Unemployment Office 1800 Bronson BlvdFennimore, WI 53809 608-822-2334
Fond du Lac Area Job and Career Center 349 North Peters AvenueFond Du Lac, WI 54935 920-929-3900
Brown County Unemployment Office 301 N. Adams St.Suite 130Green Bay, WI 54301 920-448-6760
Hayward Unemployment Office 15618 Windrose LaneSuite 106Hayward, WI 54843 715-635-2175
Rock County Unemployment Office 1900 Center AvenueJanesville, WI 53546 608-741-3400
Workforce Development Center 874 Collins RoadJefferson, WI 53549 920-674-7500
Kenosha County Unemployment Office 8600 Sheridan RoadKenosha, WI 53143 262-697-4500
Menominee County/Tribal Unemployment Office North 172 State Hwy. 47/55Keshena, WI 54135 715-799-5600
Western Wisconsin Workforce Development Center 2615 East Avenue SouthSuite 101La Crosse, WI 54601 608-789-5627
Ladysmith Unemployment Office 1101 Lake Avenue W # 1Ladysmith, WI 54848 715-661-1485
Dane County Unemployment Office 1819 Aberg AvenueMadison, WI 53704 608-288-2459
Bay East 3733 Dewey StreetManitowoc, WI 54220 920-683-2888
Marinette County Unemployment Office 1605 University Avenue.Marinette,, WI 54143 715-732-7840
Marshfield Unemployment Office 211 E. Second StreetSuite 123Marshfield, WI 54449 715-321-1011
Medford Unemployment Office 1001 Progressive AvenueMedford, WI 54451 715-762-2477
Fox Cities Unemployment Office 1802 Appleton RoadEntrance #4Menasha, WI 54952 920-997-3272
Dunn County Unemployment Office 401 Technology Drive EastMenomonie, WI 54751 715-232-7380
Unemployment Office 4201 North 27th StreetSuite 400Milwaukee, WI 53216 414-203-8500
Milwaukee Unemployment Office 4201 N. 27th StreetMilwaukee, WI 53216 414-874-0318
Milwaukee Southeast Unemployment Office 2701 S Chase AvenueMilwaukee, WI 53207 414-389-6607
Milwaukee Walker`s Square Unemployment Office 816 W. National Ave.Suite 400Milwaukee, WI 53204 414-302-2668
Southeast Wisconsin Unemployment Office 1915 N. Dr. Martin Luther King Dr.Milwaukee, WI 53212 414-374-1800
Clark County Unemployment Office 501 Hewett StreetNeillsville, WI 54456 715-743-4631
Park Falls Unemployment Office 400 South 4th AvenueCity HallPark Falls, WI 54552 715-762-2477
Phillips Unemployment Office 1408 Pine Ridge RoadPhillips, WI 54555 715-339-7255
Racine County Workforce Solutions 1717 Taylor AvenueRacine, WI 53403 262-638-6481
Northern Advantage Unemployment Office 51 A North Brown StreetRhinelander, WI 54501 715-365-1500
Barron County Unemployment Office 331 South Main StRice Lake, WI 54868 715-234-6302
St. Croix Valley Unemployment Office 704-B North Main StreetRiver Falls, WI 54022 715-426-0388
Shawano County Unemployment Office 607 East Elizabeth StreetShawano, WI 54166 715-524-2511
Sheboygan County Unemployment Office 3620 Wilgus AvenueSheboygan, WI 53081 920-208-5856
Spooner Unemployment Office 522 Service RoadSpooner, WI 54801 715-635-2175
Door County Unemployment Office 1300 Egg Harbor RoadSuite 124Sturgeon Bay, WI 54235 920-743-6915
Superior Unemployment Office 1805 North 14th StreetSuite 1Superior, WI 54880 715-392-7800
Waukesha Comprehensive Center 327 E BroadwayWaukesha, WI 53186 262-695-8056
Marathon County Unemployment Office 731 North 1st StreetSuite 4000Wausau, WI 54403 715-261-8700
Washington County Workforce Development Center 2200 Green Tree RoadWest Bend, WI 53090 262-335-5300
Wisconsin Rapids Unemployment Office 320 W Grand AveSuite 102Wisconsin Rapids, WI 54495 715-422-5000